Position Summary and Objectives – Regional Director of Field Operations - HOUSTON
- The Regional Director of Field Operations reports to the Director of Operations. The Regional Director of Field Operations will have responsibilities for leading a multi-disciplined inspection team and managing the day-to-day operational performance of the inspection and technical team and will have a close working relationship with the plan review, office team, and other technical service lines.
Major Responsibilities
- Manage, plan, and direct the regional municipal operations; supervise workflow of assigned staff; evaluate work products, methods, and procedures.
- Assist Director of Operations in recruitment and hiring of staff to support the workload.
- Ensure inspections are performed in a timely manner, and in accordance with established procedures.
- Coordinate inspection activities with other departments, divisions, and outside agencies to resolve issues and enhance customer service.
- Conduct meetings with project stakeholders, property owners, developers, and designers to explain codes, policies, and procedures and to mediate/resolve conflicts and respond to questions concerning field inspection activities.
- Provide oversight for complex projects during the inspection and review process if needed and monitor the tracking and progress of projects.
- Analyze and make recommendations to policies, methods, and procedures to improve efficiency and effectiveness of inspection operations.
- Ensure uniform application and implementation of ordinances, codes, standards, and regulations through inspection activities.
- Respond to inquiries and concerns from engineers, architects, contractors, staff, and the public regarding field inspection issues.
- Interpret codes, standards, laws, and regulations; resolves building code issues during the inspection process in the field.
- Conduct research and analysis of complex technical issues; evaluate alternatives and provide recommendations.
- Monitor performance measures and prepare related reports; Oversight of all IAS evaluations and reports pertaining to inspection personnel.
- Participate in the administration of building permit system, records management, and technology improvements to enhance operations and customer service.
- Stay current with new development or changes in codes, standards, materials, and technology; and
- Perform other duties as assigned and required by Director of Operations – Central Region
- Develop specific growth strategies to generate leads, growth, and market awareness, directly leading to revenue growth in the region.
