About the Company
We are a wholesale supplier of premium blank hats, serving embroidery shops, print shops, apparel decorators, and businesses throughout the custom apparel industry. Our mission is to provide high-quality products and exceptional customer service to help our customers grow their businesses. As a growing company, we value teamwork, reliability, and a shared commitment to expanding our brand presence and becoming a trusted name in the blank apparel industry.
About the Position
We are looking for a motivated, customer-focused individual to join our team. The ideal candidate is bilingual, organized, and thrives in a fast-paced wholesale environment. If you enjoy working with customers and being part of a growing team, we’d love to hear from you.
Responsibilities
- Learn and become aware of the blank apparel industry.
- Assist customers in person, over the phone, and via email.
- Answer customer inquiries and provide exceptional service.
- Process and respond to emails and incoming calls promptly.
- Lift and move merchandise weighing up to 40 lbs.
- Perform additional duties as assigned by the direct supervisor.
Qualifications
- Bilingual in English and Spanish (required).
- Strong customer service and communication skills.
- Computer proficient and comfortable learning new software.
- Quick learner with excellent attention to detail.
- Previous customer service or sales experience required (wholesale experience is a plus).
- Reliable, punctual, and able to work well in a team environment.
- Must be able to commute to place of work Monday-Friday.
Pay: $700.00 - $750.00 per week
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
- B2B sales: 1 year (Preferred)
Language:
- English and Spanish (Required)
License/Certification:
- drivers license (Preferred)
Shift availability:
Ability to Commute:
- Houston, TX 77036 (Required)
Work Location: In person