Adult Education ESOL Case Manager
Who we are:
St. Nicks Alliance, a North Brooklyn based community organization, seeks to transform lives of low- and moderate-income people through employment, education, housing, elder care and social services. We do this by delivering impactful services with measurable outcomes to children, adults, and the elderly. As a civic anchor, we carry out this mission within the context of building a sustainable community for all people through the arts, environmental advocacy, and urban planning.
We are currently seeking an ESOL Case Manager for our 92 Throop Avenue location in Brooklyn.
What you’ll do:
St. Nicks Alliance Adult Education Program seeks a Case Manager to support the ESOL (English for Speakers of Other Languages) program. The ideal candidate will have strong organizational, interpersonal, writing, and computer skills, and be comfortable using databases to maintain accurate case notes and student records. The candidate must be able to work effectively with culturally diverse populations, maintain professional boundaries, support participants in achieving their goals, and uphold strict confidentiality; experience with crisis intervention is preferred. This is a full-time position Monday through Friday from 9:00 a.m. to 5:00 p.m., with required availability for up to two evening shifts per week (11:00 a.m. to 7:00 p.m.) and occasional Saturdays, with hours subject to adjustment based on the Adult Education program’s needs.
Specific duties include, but are not limited to:
- Conduct one-on-one intake assessments to evaluate participants’ education, work history, career goals, and barriers.
- Manage and support a caseload of up to 120 students annually.
- Develop individualized Education and Career Plans for participants.
- Maintain complete and organized participant files, including documentation and case notes.
- Monitor student attendance and follow up on engagement in classes and program activities.
- Document monthly case notes and track participant status, compliance, and program outcomes.
- Provide referrals to education, employment, and support services to address participant needs and barriers.
- Administer assessments, facilitate workshops, update databases, support program outreach, and perform other duties as assigned by the Program Manager.
- Other duties as assigned by the Adult Education Program Manager
What we are looking for:
- Bachelor’s degree in Social Work, Psychology, Sociology, Education or related field or Bachelor’s Degree and 3 years related field experience in social service organization preferred.
- Must be bilingual (Spanish, English)
- Certification in Best Plus 3.0 or TABE 13/14 preferred.
What's in it for you:
- compensation range: $24.72-$27.47/hr (Annual equivalent to $45,000-$50,000)
- competitive benefits package (medical, dental, vision, 401K)
- 12 company paid holidays; paid vacation, sick, and personal time off
- learning & development opportunities and access to wellness programs
How to apply:
Please submit a thoughtful cover letter and resume to with Adult Education ESOL Case Manager in the subject line. Visit to learn more about the organization. Please no phone calls.
St. Nicks Alliance is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, sexual orientation, veteran status, or any other status or characteristic protected by applicable federal, state or local laws.
Visit Stnicksalliance.org
Pay: $24.72 - $27.47 per hour
Expected hours: 35.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
