Job Overview
We are seeking an energetic and detail-oriented Floor Manager to lead daily operations in a vibrant food service environment. As a key leader on the team, you will oversee all aspects of restaurant or café operations, ensuring exceptional customer service, efficient food preparation, and smooth staff management. Your passion for hospitality and food industry expertise will drive team performance, uphold food safety standards, and enhance the overall guest experience. This role offers an exciting opportunity to manage a dynamic team while maintaining high standards of quality and service.
Duties
- Supervise daily restaurant operations, including food preparation, serving, and kitchen management to ensure smooth workflow and high-quality service
- Lead, train, and develop staff members to foster a motivated and efficient team environment
- Manage inventory control, including ordering supplies, monitoring stock levels, and minimizing waste
- Oversee POS systems for accurate order processing and cash handling
- Ensure compliance with food safety regulations and maintain cleanliness standards across all areas
- Handle customer inquiries, resolve complaints promptly, and promote excellent customer service experiences
- Conduct shift management duties including scheduling, supervising staff performance, and ensuring operational goals are met
Requirements
- Proven experience in quick service or fast food restaurant management with a strong background in food preparation and cooking
- Familiarity with Toast; cash handling experience required
- Demonstrated leadership skills with previous supervising or management experience in hospitality or food service environments
- Knowledge of inventory control, food safety management, and food handling procedures
- Ability to manage multiple tasks efficiently in a fast-paced setting while maintaining attention to detail
- Strong communication skills for staff training, team leadership, and customer interactions
- Experience with budgeting, profit & loss analysis, and managing hospitality teams is highly desirable
- Prior casual dining or fine dining experience is a plus; hospitality management background preferred
Join us as a Floor Manager to lead an energetic team dedicated to delivering exceptional culinary experiences. Your expertise will inspire excellence in every shift while fostering a welcoming environment for both staff and guests. Call or text me at 361-737-9054
Pay: $16.00 - $18.00 per hour
Work Location: In person
