Medical Assistant (Certified) – Rehabilitation Institute of Scottsdale
Location: Scottsdale, AZ
Employment Type: Full-Time
About Us
Rehabilitation Institute of Scottsdale is a premier specialty medical practice focused on
neurology, musculoskeletal medicine, regenerative medicine, and advanced aesthetic
technologies. We pride ourselves on delivering an exceptional patient experience
through outstanding clinical care, concierge-level service, and innovative treatment
options.
We are seeking a highly motivated, personable, and organized Certified Medical
Assistant (CMA) to join our growing team. This position is ideal for someone who
enjoys building relationships with patients, thrives in a fast-paced environment, and is
comfortable supporting both insurance-based and cash-pay services.
Qualifications
Required
Current Certified Medical Assistant (CMA) certification in Arizona
Minimum of 5 years of Medical Assistant experience (preferred)
Exceptional communication and interpersonal skills
Professional appearance and positive attitude
Strong organizational and multitasking abilities
Comfortable working with technology and electronic medical records
Ability to provide an outstanding concierge-level patient experience
Preferred
Experience in medical aesthetics, regenerative medicine, neurology, orthopedics,
pain management, or PM&R
Experience selling and educating patients on cash-pay treatment packages
Concierge medicine or luxury healthcare experience
Experience coordinating complex patient care
Responsibilities
Clinical Duties
Room patients and obtain complete medical histories and vital signs
Prepare patients for physician evaluations and procedures
Assist with ultrasound-guided injections, EMG studies, and in-office procedures
Prepare and maintain procedure rooms
Sterilize instruments and maintain clinical supplies
Administer injections and perform other duties within MA scope of practice
Patient Care Coordination
Coordinate imaging studies, laboratory testing, and specialty referrals
Schedule patient appointments, procedures, and follow-up visits
Communicate with imaging centers, pharmacies, specialists, and insurance
companies
Process prescription refill requests and assist with medication management
under physician direction
Ensure patients understand their treatment plans and next steps
Patient Experience & Practice Growth
Educate patients regarding treatment options and expected outcomes
Discuss cash-pay treatment packages and answer patient questions confidently
Help patients select treatment plans that best meet their goals
Deliver a high-touch, concierge-level experience from first contact through follow-
up
Build long-term relationships that encourage patient satisfaction and retention
Administrative Duties
Maintain accurate EMR documentation
Coordinate physician schedules efficiently
Order medical supplies as needed
Assist with prior authorizations and insurance documentation
Support daily clinic operations and workflow
Ideal Candidate
The ideal candidate is:
Warm, confident, and exceptionally personable
A strong communicator who can connect with patients from all backgrounds
Detail-oriented and highly organized
Comfortable discussing premium medical and aesthetic services
Self-motivated with excellent follow-through
A team player who enjoys creating an outstanding patient experience
Compensation & Benefits
Competitive hourly pay (based on experience)
Performance-based bonus opportunities
Paid time off
Paid holidays
Opportunities for professional growth and advancement
Supportive, team-oriented work environment
If you're passionate about exceptional patient care and want to be part of an innovative
medical practice that combines advanced medicine with concierge-level service, we'd
love to hear from you.
Pay: $24.71 - $36.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
