Treatment Coordinator / Front Desk Coordinator
Addison Park Smiles – Addison, TX
Pay: $22.00 - $24.00 per hour (based on experience)
Schedule:
- Monday – Thursday: 7:30 AM – 4:00 PM
- Friday & Saturday: 8:00 AM – 12:00 PM
- Full-Time
About Us
Addison Park Smiles is a growing, patient-focused dental practice committed to providing exceptional dental care in a welcoming and professional environment. We are currently seeking an experienced Treatment Coordinator / Front Desk Coordinator to help support our continued growth and improve the patient experience.
This position is ideal for someone who is organized, confident discussing treatment plans, comfortable working with insurance, and enjoys building relationships with patients.
Responsibilities
- Present and explain treatment plans to patients
- Discuss financial arrangements and payment options
- Schedule appointments and manage provider schedules
- Verify insurance benefits and eligibility
- Submit and review pre-authorizations when needed
- Complete treatment in Open Dental
- Post insurance payments and process EOBs
- Maintain accurate patient records
- Answer phones and assist patients with scheduling questions
- Follow up on unscheduled treatment
- Help improve treatment acceptance and patient retention
- Coordinate communication between patients, providers, and team members
Qualifications
Required:
- Minimum 2 years of dental front office and/or treatment coordinator experience
- Experience using Open Dental
- Understanding of PPO dental insurance
- Experience with treatment presentation and case acceptance
- Ability to read and understand EOBs
- Experience posting insurance payments
- Strong communication and customer service skills
- Professional appearance and positive attitude
- Reliable and dependable
Preferred:
- Spanish speaking
- Experience with Medicaid plans
- Experience with dental billing and insurance follow-up
What We're Looking For
We are looking for someone who already has a strong understanding of treatment coordination and front office operations. We are happy to provide guidance and training on our systems and workflows, but candidates should be comfortable discussing treatment, working with insurance, posting EOBs, and managing daily front desk responsibilities with minimal supervision.
If you are motivated, organized, and enjoy helping patients move forward with their dental treatment, we would love to meet you.
Job Type: Full-Time
Pay: $22.00 - $24.00 per hour
Work Location: In Person
Pay: $22.00 - $24.00 per hour
Work Location: In person
