Primary Job Duties and Responsibilities:
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Provide professional manicures, pedicures, nail shaping, and polish application.
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Maintain a clean, sanitized, and organized work area in accordance with health and safety standards.
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Greet members warmly and provide excellent customer service throughout each visit.
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Assess member needs and recommend appropriate nail care treatments or products.
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Stay current on industry trends, techniques, and products.
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Follow scheduling, time management, and service protocols to ensure smooth daily operations.
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Support the overall member experience by maintaining a welcoming and professional atmosphere.
Generally Applicable Competencies
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Excellent communication skills with attention to detail.
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Punctuality and dependability.
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Ability to maintain accurate records.
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Adhere to all club policies, procedures and rules contained in The Westmoor Club Employee Handbook.
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Ability to maintain professional relationships with all clients.
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Thorough understanding of service and hospitality
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Requires excellent interpersonal skills. Must be able to speak and understand English.
Minimum Education/Prior Experience/ Qualifications Required
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Must hold current Massachusetts License
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Prior club spa experience a plus
Standard Club Requirements:
Employees are expected to present a clean and neat appearance while on the job. Clothing is to be kept clean and pressed. Personal cleanliness is expected, including wearing deodorant, bathing and oral hygiene. Excessive make-up and jewelry is not permitted. Employees are expected to arrive to work on time and leave personal belongings at home or in a locker. Employees should conduct themselves in a professional and courteous manner when dealing with members, management and other staff
