Overview
Join our dynamic team as a Counter Sales Representative, where your enthusiasm and expertise will drive exceptional customer experiences in an automotive parts and service environment. In this energetic role, you will serve as the frontline ambassador, assisting customers with their automotive needs, managing inventory, and ensuring smooth sales transactions. Your proactive approach and strong communication skills will help foster lasting customer relationships and contribute to the overall success of our dealership. This paid position offers a vibrant work atmosphere where your sales acumen and automotive knowledge can truly shine.
Duties
- Greet customers warmly and identify their automotive needs through active listening and effective communication.
- Provide expert advice on automotive available products or services.
- Manage point-of-sale (POS) transactions accurately, including cash handling, credit card processing, and receipt issuance.
- Maintain accurate inventory control by stocking shelves, conducting inventory management tasks, and ensuring product availability.
- Assist customers with order fulfillment, including parts ordering, returns, and exchanges while ensuring timely service delivery.
- Use organizational skills to keep the counter area tidy, organized, and fully stocked for efficient customer service.
- Collaborate with the sales management team to implement marketing strategies that boost retail sales and visibility.
- Utilize computer systems such as CMMS (Computerized Maintenance Management System) and Microsoft Excel for record keeping, inventory tracking, and sales reporting.
- Demonstrate excellent phone etiquette when handling inquiries or scheduling appointments to enhance customer satisfaction.
- Support automotive service teams by providing parts information and facilitating smooth communication between departments.
Qualifications
- Previous dealership or retail sales experience preferred, especially within an automotive environment.
- Strong knowledge of automotive diagnostics, vehicle maintenance, automotive repair, and automotive service procedures.
- Excellent negotiation skills to assist customers in making informed purchasing decisions.
- Multilingual or bilingual abilities are a plus to serve diverse customer bases effectively.
- Familiarity with inventory management systems (CMMS), POS systems, and retail math principles.
- Exceptional communication skills with the ability to explain technical information clearly to customers of varying backgrounds.
- Organizational skills necessary for stocking, inventory control, order fulfillment, and maintaining a clean workspace.
- Ability to handle cash transactions accurately while demonstrating professionalism in cashiering duties. Join us in delivering outstanding customer service while advancing your career in a fast-paced automotive retail setting!
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Opportunities for advancement
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
