HUMAN RESOURCES
VACANCY ANNOUNCEMENT KCHC77-2026
Position: Clinic Administrative Assistant
Opening Date: June 12, 2026
Closing Date: Until Filled
No. of Vacancies: 1
Salary: The salary given will be determined by the qualification of the appointee.
Location: Kagman Isla Community Health, Kagman III
Southern Isla Community Health, San Antonio
Tinian Isla Community Health
Overview:
The Clinic Administrative Assistant serves as the first point of contact for patients and visitors and provides essential administrative support to ensure smooth daily operations within the Federally Qualified Health Center (FQHC). This role combines front desk responsibilities with broader administrative duties, supporting patient flow, staff coordination, compliance activities, and overall clinic efficiency. The position requires professionalism, strong communication skills, and a commitment to delivering high‑quality, patient‑centered service.
Essential Duties and Responsibilities
Front Desk & Patient Services
- Greet patients and visitors in a courteous, welcoming manner.
- Manage patient check‑in and check‑out processes, ensuring accurate demographic and insurance verification information.
- Answer incoming calls, route inquiries, and provide general information about clinic services.
- Schedule, confirm, and adjust patient appointments in accordance with clinic protocols.
- Collect co‑pays, verify insurance eligibility, and process payments following established procedures.
- Maintain confidentiality and uphold HIPAA standards at all times.
- Monitor waiting areas to ensure a safe, clean, and patient‑friendly environment.
Administrative Support
- Assist with daily administrative tasks such as filing, scanning, data entry, and document preparation.
- Support clinical and administrative leadership with scheduling, meeting coordination, and communication tasks.
- Prepare and distribute internal communications, notices, and forms as needed.
- Assist with maintaining compliance documentation, logs, and reports required for FQHC operations.
- Coordinate incoming and outgoing mail, deliveries, and correspondence.
- Maintain office supplies and ensure front desk materials are stocked and organized.
Operational & Compliance Support
- Assist with onboarding processes for new patients, including registration and consent forms.
- Support quality improvement initiatives by helping track required data or documentation.
- Participate in emergency preparedness drills, infection control activities, and other compliance‑related tasks.
- Follow all clinic policies, procedures, and regulatory requirements, including HRSA, CMS, and OSHA standards.
- Provide support during audits, site visits, and inspections as directed.
Team Collaboration
- Work closely with clinical, administrative, and billing teams to support efficient patient flow and communication.
- Assist staff and providers with administrative needs to ensure smooth daily operations.
- Participate in staff meetings, trainings, and In‑Service sessions as scheduled
**Position may be assigned other duties as determined by their respective direct leader. **
Work Schedule
- Full-time, approximately 40 hours per week
- Schedule to be determined based on organizational needs
Deliverables
- Accurate and timely processing of all invoices
- Payments issued according to approved schedules
- Clean and reconciled accounts payable aging
- Complete and audit-ready documentation
Qualifications
- High school diploma or GED required
- Associate’s degree in Business, Healthcare Administration, or related field preferred
Education
- One (1) year of customer service, clerical, or front‑office experience
- Healthcare or FQHC experience preferred
- Experience with scheduling, phones, customer service or patient registration is an advantage
Salary and Benefits
· Competitive salary commensurate with qualifications and experience.
Work Environment
· Office‑based role within a community health center setting.
· May require occasional travel between clinic sites.
Additional Information
This position plays a critical role in stability and functionality. The Clinic Administrative Assistant is expected to model professionalism, reliability, and a commitment to excellence in serving the organization’s mission.
Conditional Requirements:
This position is a Full-time employment status. The work schedule will be determined by the supervisor between regular office hours Monday to Friday from 7:30 am to 4:30pm for a total of 40 hours per week. This work schedule however, is subject to change with or without notice based on the Employer’s business requirement and/or by the demands of the employee’s job; Every effort will be made to adhere to the employee’s work schedule. This position is NON-EXEMPT” pursuant to the Fair Labor Standards Act (FLSA).
Other:
This position is paid on a bi-weekly basis (two [2] week period). KCHC adheres to all applicable deductions such as CNMI tax, Federal Tax, Medicare and Social Security.
Note: Education and training claimed in Employment Application must be substantiated by diploma, certificate or license. Failure to provide a complete application form or the required documents will result in automatic disqualification.
(“This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS31624 for Health Center Program. This information, or content and conclusions, are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.”)
INTERESTED PERSONS SHOULD SEND THEIR APPLICATION FORMS TO:
Kagman Community Health Center, Inc.
Norma DLG Borja
Human Resources Department
Email: [email protected]
Phone: (670) 256-5242/3/7
Cell: (670) 287-5242
Fax: (670) 256-5244
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
