Shift Manager
Reports to: Restaurant Manager
We are looking for a Restaurant Shift Manager to oversee restaurant operations, including welcoming and serving customers. Shift Manager responsibilities include delegating tasks to restaurant staff, answering guest questions, ensuring compliance with safety regulations, and serving when necessary. If you have excellent organizational and team management skills and experience in the food industry, we would love to meet you!
This position starts at $17 an hour, and full-time employee benefits includes heath, vision, life insurance, and accrued paid time off. Part time benefits include a Simple IRA, and discounted meals during shift.
Responsibilities:
- Delegate tasks to restaurant staff and supervise their performance
- Manage dining reservations-experience in Micros and TOCK reservation platform is a plus
- Help staff resolve on-the-job challenges
- Serve when necessary
- Track daily revenues
- Balance the cash register at the end of the shift
- Coordinate with suppliers as they deliver orders
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Restaurant or Shift Manager about pending tasks
- Report maintenance and training needs
Skills
- Experience as a Shift Manager or relevant role in a restaurant
- Good knowledge of restaurant operations (like managing reservations and payments)
- Availability to work different shifts, including weekends
- Basic knowledge of bookkeeping procedures
- A customer service approach with the ability to manage complaints with professionalism
- Excellent organizational skills
- Team management abilities
