Service Coordinator – Customer Service & Project Scheduler
Location: Knoxville, Tennessee
Competitive Pay + Benefits
Full-Time | Monday-Friday
Are you an organized, detail-oriented professional who thrives in a fast-paced environment? Do you enjoy coordinating schedules, assisting customers, and ensuring projects run smoothly? If so, Master Foundation & Crawl Space Repair wants you on our team!
As a Service Coordinator, you will play a key role in scheduling and managing projects for our basement waterproofing, crawlspace repair, foundation repair, and concrete leveling services. Your work will directly impact our ability to deliver high-quality service to residential and commercial customers.
Why Join Master Foundation & Crawl Space Repair?
Competitive Pay + Benefits Package:
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Medical, Dental, and Vision Insurance
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401(k) with Company Match
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Paid Time Off & Holiday Pay
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Employee Assistance Program
A Team-Oriented Workplace:
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Supportive leadership that values your contributions
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Work-life balance in a rewarding environment
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Career growth opportunities with industry-leading training
Make an Impact Every Day!
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Be the backbone of our production team, ensuring smooth project execution
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Help customers feel informed, supported, and confident in their home solutions
What You’ll Do As A Service Coordinator:
✔ Schedule & Coordinate: Manage project appointments and ensure seamless execution
✔ Customer Communication: Serve as the main point of contact for customers, providing updates and support
✔ Administrative Organization: Maintain accurate records, installation paperwork, and project details
✔ Team Collaboration: Work with production teams to optimize scheduling and operations
✔ Process Improvement: Assist leadership in streamlining workflows for efficiency
What We’re Looking For In A Service Coordinator:
Experience in logistics, scheduling, administration, or customer service
Strong communication and problem-solving skills
Ability to multitask in a fast-paced environment
Attention to detail while managing multiple projects
Proficiency in Microsoft Office & scheduling software (or ability to learn)
Ready to Join Us?
If you’re a motivated team player who enjoys keeping things running smoothly, apply today!