Arizona Outdoor Lighting is seeking a highly organized, professional, and proactive Office Administrator to support our daily operations and serve as a primary point of communication for our clients.
This position is ideal for someone who enjoys creating order, improving systems, communicating with clients, and helping a growing company operate efficiently. The right candidate will be dependable, detail-oriented, comfortable managing multiple priorities, and confident communicating by phone, email, and text.
Position Responsibilities
- Answer incoming calls and respond to client emails and text messages
- Provide professional, timely, and friendly communication throughout the client experience
- Schedule appointments, service visits, consultations, and installations
- Confirm appointments and communicate scheduling updates to clients
- Collect client information, project details, photos, and required documentation needed for their project to run smoothly
- Prepare and send estimates, invoices, payment links, contracts, and other client documents
- Follow up on outstanding proposals, deposits, signatures, and payments
- Maintain accurate client records within company systems
- Assist with billing, data entry, payment processing, and basic bookkeeping tasks
- Organize company files, shared drives, documents, and internal processes
- Coordinate with sales, design, field crews, vendors, and management
- Track project progress and ensure clients receive appropriate updates
- Assist with material orders, shipping details, and tracking information
- Help create and improve office procedures, templates, and administrative systems
- Support additional administrative and operational needs as the company grows
Qualifications
- Previous experience in office administration, client service, scheduling, or a similar role
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Professional and confident phone presence
- Ability to manage multiple tasks and changing priorities
- Comfortable following up with clients and handling sensitive conversations professionally
- Proficient with email, spreadsheets, online calendars, and cloud-based filing systems
- Experience with QuickBooks, scheduling platforms, or Google Workspace is preferred
- Ability to work independently while collaborating with a team
- Reliable, accountable, and proactive
- Strong problem-solving skills and willingness to learn new systems
Our Core Values
Humble
We work hard, continue learning, and show up ready to serve our clients and team.
Quality
We pay attention to every detail and strive to create lasting products and memorable experiences.
Integrity
We do things the right way and operate with honesty, accountability, and transparency.
Schedule
- Full-time position
- Monday through Friday
- In-office position in Gilbert, Arizona
- Occasional schedule flexibility when working from home if needed
Compensation
- Compensation based on experience
- Paid training
- Opportunity for growth as the company expands
What We’re Looking For
We are looking for someone who takes ownership of their responsibilities, communicates clearly, and notices what needs to be done without always being asked. This person will play an important role in keeping our office organized, supporting our field and sales teams, and ensuring every client receives a professional and consistent experience.
To apply, please submit your résumé along with a brief introduction explaining why you would be a strong fit for this position.
Pay: $22.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
