Assistant Director, Housing
University Housing Department
Georgia State University
These are exciting times at University Housing. We are growing, and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.
Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.
The University Housing is seeking (1) Assistant Director of Housing, to join the already awesome team taking the University to the next level of excellence!
WHAT MAKES University Housing A GREAT PLACE?
- A knowledge-sharing organization that works collaboratively with diverse partners.
- Professional development opportunity and mentorship
- A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
Administration
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Directs the operation for one residential area on campus (1000-2000 residents); these areas include Edgewood (University Lofts, Patton Hall, Greek Housing), University Commons, Piedmont Central and Piedmont North
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Manages staffing, programming and operational budgets in the amount of approximately $500,000
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Leads/serves on departmental committee and workgroups
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Participates in senior staff 24-hour on call rotation for residential campus population
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Writes reports, assessments and evaluations of programs, services and activities in residential area
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Serves on the University Housing director’s senior leadership team, which involves assisting with developing departmental goals, policies and practices
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Ensures that staff update the University Housing website with information for designated residential area
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Serves in the absence of the Associate Director of University Housing as needed
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Prepares and monitors budgets for residential and functional area
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Participates in departmental/divisional meetings and trainings as appropriate
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Fulfills other duties or special projects as assigned
Safety and Security, Student Development and Customer Service
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Manages emergency situations and incidents involving residential students and guests, including communicating with emergency contacts
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Serves as the first point of contact for professional staff on duty (particularly after hours and on weekends) in responding to maintenance, crisis, and emergency situations involving students living within University housing
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Manages and refer customer service issues, answer questions, and clarify policies and procedures
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Manages the student move-in and move-out processes for residence halls/apartments in their areas
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Designs, implements, and evaluates area-wide programs and activities in residential areas
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Supports the academic mission of the University, the co-curricular learning goals and student engagement activities of the Division of Student Affairs and the University Housing Residential Curriculum
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Fosters safe, supportive, and inclusive residential communities
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Collaborates with the Dean of Students Office, Counseling and Testing Center, Georgia State University Police, and other departments and units on campus in designing and implementing educational and social programs and services for students
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Serves as a University Complainant, as requested, in judicial board hearings involving residential students. The Student Conduct Code affords students due process, which involves having the opportunity to ask questions to a complainant
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Assists staff and students with managing and resolving emergencies, customer service and personnel issues in their assigned buildings, desks, and mailrooms
Staff Supervision, Selection, Training, and Development
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Provides vision, direction, and training for a team of full-time staff (RHDs and AHDs) and student staff in developing and managing programs, procedures and activities in the residence halls, as well as student conduct and customer service needs and issues
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Supervises, trains, develops, and evaluates direct reports which may include a combination of coordinator(s), residence hall directors, graduate assistant and an administrative specialist
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Designs and leads staff development and evaluation activities, programs, and processes for the designated area team
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Organizes full-time staff recruitment and selection in residence life, which includes: regularly reviewing job descriptions and updating positions, as well as determining placement of full-time staff in designated area
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Interprets and enforces Community Living Guide and Student Conduct Code policies, Housing and Panther Meal Contract, and procedures for staff
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Communicates regularly with full-time staff through meetings, one-on-ones, and email
Staff Recruitment and Development
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Supervises, trains, and evaluates the Coordinator for Student Staff Selection and Training
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Chairs Professional Staff Training and Development Committee
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Serves as a resource for professional staff for training and development
Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Qualifications:
Minimum Hiring Qualifications:
Master's degree in College Student Personnel, Counseling, or Higher Education Administration or equivalent and four years related experience; or a combination of education and related experience. At least one year of experience must be in a supervisory capacity.
Salary offers will be determined based on the candidate’s qualifications in relation to the Minimum Hiring Standards. Candidates earlier in their careers are typically offered salaries closer to the minimum of the hiring range, while those with more advanced or relevant experience may be considered for compensation at or above the hiring range.
College/Business Unit: Housing
Department: University Housing
Salary : $66,600 - $74,000
Job Type: Full Time (Benefits Eligible)
Job Posting: 07/13/26, 9:32:05 AM
Closing Date: 07/27/26, 10:59:00 PM
Special Instructions:
To be fully considered for this position all candidates must submit the following at the time of submission:
- A complete and accurate GSU application, Resume, Cover Letter (Recommended)
Final candidates must provide three professional references.
#LI-KH1
Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents
USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual’s race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status.
Background Check Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.
Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.
