Technical Support Specialist
If you are process-driven, mechanically inclined, and customer service-oriented, then consider this entry-level Technical Support Representative opportunity. You’ll become a product expert on our client’s massage chairs and communicate directly with customers and vendors to resolve issues, among other tasks. This full-time, direct-hire role offers comprehensive benefits!
Responsibilities of the Technical Support Representative
- Provide customer service phone support
- Troubleshoot and diagnose customer issues
- Manage and assist with field repairs via third-party contractors
- Perform some light-duty assembly and testing
- Manage parts inventory
- Ensure customer satisfaction
- Perform other related tasks and projects, as required
Qualifications of the Technical Support Representative
- Technical aptitude required
- Independent thinker and problem solver
- Great communication and customer service phone skills
- Detail-oriented, meticulous, and highly organized
- Computer proficiency, including MS Word and Outlook
Please share your resume in confidence for this Technical Support Representative role offering $16-$20/hour, DOE. We look forward to connecting with you!
To apply, please email a copy of your resume to [email protected], call 978-682-4994, or apply online at www.moorestaffing.com.
Veterans and military spouses are encouraged to apply.
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About Moore Staffing a Leddy Group Company
We are an employee-owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.
