Job Overview
We are seeking a dynamic and energetic General Manager to lead our Cafe/Restaurant operations. This pivotal role requires a passionate leader who thrives in fast-paced environments and is committed to delivering exceptional customer experiences. As the driving force behind daily restaurant management, you will oversee all aspects of operations, from staff supervision and food quality to financial performance and customer satisfaction. Your leadership will inspire teams, uphold food safety standards, and ensure the restaurant runs smoothly and profitably. This is an exciting opportunity for a motivated management professional eager to make a positive impact in the hospitality industry.
Responsibilities
- Lead and manage daily restaurant operations, ensuring high standards of service, food quality, and cleanliness.
- Supervise, train, and develop staff members to foster a motivated, efficient team focused on delivering outstanding customer service.
- Oversee food preparation, cooking processes, and food handling procedures to maintain safety and quality standards.
- Manage inventory control, including ordering supplies, monitoring stock levels, and minimizing waste.
- Utilize POS systems for order processing, cash handling, and sales tracking.
- Conduct shift management duties including scheduling staff, overseeing customer interactions, and resolving operational issues promptly.
- Analyze profit and loss statements to identify opportunities for growth and implement strategies to improve financial performance.
- Ensure compliance with food safety regulations, health codes, and sanitation standards across all restaurant areas.
- Facilitate staff training programs on food safety, customer service skills, and operational procedures.
- Handle customer inquiries or complaints professionally to enhance guest satisfaction.
- Collaborate with kitchen management to ensure efficient food production and delivery.
- Support catering services, banquet functions, or special events as needed to maximize revenue streams.
Experience
- Proven management experience within quick service or fast food restaurant environments; casual dining or fine dining experience is a plus.
- Extensive background in food service management with a strong understanding of kitchen operations and food preparation techniques.
- Hands-on experience with POS systems for sales processing and reporting.
- Demonstrated ability in supervising teams, conducting interviews, training staff, and managing shift operations effectively.
- Knowledge of inventory control practices, budgeting processes, and profit & loss analysis.
- Familiarity with food safety standards and regulations.
- Prior experience managing hospitality teams in high-volume settings; catering or banquet experience is advantageous.
- Strong leadership skills with excellent managerial communication abilities; capable of motivating diverse teams toward common goals.
- Ability to handle cash transactions accurately while maintaining confidentiality and integrity in cash handling procedures.
- Basic math skills for inventory counting, sales reconciliation, and financial analysis are essential.
Join us as our General Manager to lead a vibrant team dedicated to creating memorable dining experiences! We value energetic leaders who are passionate about hospitality excellence—your expertise will be instrumental in driving success while fostering a welcoming environment for both guests and staff alike!
Work Location: In person
