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Community Services and Public Safety Supervisor

City of Temple City -
Temple City, CA

Job Details

Full-time
$98,400 - $124,512 a year

Benefits

Health insurance
Dental insurance
Dependent health insurance coverage
Vision insurance
Life insurance

Qualifications

Employee relationship building
Research
Administrative experience
Non-CDL Class C
Task prioritization

Full Job Description

DEFINITION

A 3% Cost-of-Living Adjustment (COLA) will take effect on July 1, 2026.

Under direction, supervises and coordinates community services and public safety program activities and operations including parking administration and enforcement, emergency/disaster preparedness planning, public safety volunteers and contract law enforcement activities; provides staff support for the Public Safety Commission; coordinates assigned activities with other divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the City Manager or his designee.

EXAMPLES OF DUTIES

Coordinates the organization, staffing, and operational activities for assigned community services and public safety programs.
Carries out supervisory responsibility in accordance with policies, procedures and applicable laws, including:
- Interviewing, hiring and training of staff;
- Planning, assigning, directing work and establishing deadlines;
- Appraising performance, rewarding and disciplining employees; and
- Coordinating, developing, and approving staff training, addressing complaints and resolving problems.
Monitors the delivery of services through firsthand observation and reports; advocates with management of the public safety agencies for the implementation of city approved strategies, policies, and procedures; researches, develops, interprets, communicates, and monitors policies, procedures, and ordinances; recommends improvement when necessary and writes/revises same.
Oversees parking control program data processing, penalty assessment collection, and citation protest requests.
Provides coordination and supervision of Public Safety operations at City events and activities.
Provides staff support for the City’s Public Safety Commission; organizes Public Safety Commission meetings; maintains a record of and tracks action taken on issues brought before the Public Safety Commission; prepares periodic report to the City Manager and Council on Public Safety Commission issues and activities.
Receives, evaluates and responds to citizen concerns, complaints or requests for information regarding public safety programs and services; reports to management staff.
Explains procedures and policies; designs, develops, and supervises implementation neighborhood-based crime prevention and public safety community relations program including neighborhood watch programs;
Audits Sheriff’s compliance with contract service levels to ensure compliance with contract.
Assists in researching grant funding opportunities in the area of public safety and in preparing grant applications; supervises the implementation of grant funded programs and evaluates programs for accomplishment of stated objectives.
Assists in managing the City's Emergency Management Plan including:
- Analyzing critical issues;
- Identifying potential hazard to health and safety;
- Coordinating and facilitating the activities of City staff in planning and preparing for response to emergency occurrences;
- Developing City response plans and ensuring the City's Disaster Preparedness Plan is maintained in accordance with State law; and
- Designing, planning, and conducting exercises to test the City's emergency response readiness capability and training staff.
Serves as the liaison for the assigned community services and public safety programs and coordinates assigned public safety activities with other divisions, departments, and outside agencies.
Maintains awareness of new trends and developments in the field of community services and public safety.
Prepares and/or reviews complex, routine, and non-routine reports and analysis utilizing a variety of software; develops budgets including conducting research, preparing projections, and monitoring funds; assists in planning short-term and long-range goals, objectives, organizational structure, and overall direction for the division.

DESIRABLE QUALIFICATIONS

Knowledge of:

Administrative principles and practices, including goal setting and implementation;
Principles of supervision, training, and performance evaluation;
Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues;
Basic principles and practices of public administration, including knowledge of government organizations and operations;
Emergency/Disaster Preparedness policies and strategies including the Specialized Emergency Management System (SEMS) or Incident Command System;
Principles, methods and techniques of contract administration;
Principles, practices, and techniques of effective customer service and collaborative problem solving;
Basic philosophies of law enforcement staffing;
Principles, practices, and techniques of community-oriented policing and crime prevention;
Principles of budget preparation and control;
Methods and techniques of research, statistical analysis, and report preparation; and
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

Coordinate and direct assigned community services and public safety programs;
Select, train, supervise and evaluate staff, and coordinate work;
Communicate orally and in writing with staff, the public, City, and other government officials in order to give and receive information in a courteous manner;
Organize work by setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction;
Prepare clear and concise reports, correspondence, and other written materials; use a computer and appropriate computer applications to perform the essential and important functions of the job; perform mathematical calculations at the appropriate level; and
Establish and maintain effective working relationships with those contacted in the course of work.

MINIMUM QUALIFICATIONS

Education and Experience:

Graduation from an accredited college or university with a degree in public administration or related field; and
Two years practical experience performing management level administrative support services for a public agency.
Municipal emergency services experience is preferred.
Qualifying experience may be substituted for the education requirement on the basis of two years experience for each year of college education required, (i.e. two years of qualifying experience for one year of college, four years of qualifying experience for two years of college, six years of qualifying experience for three years of college, or eight years of qualifying experience for four years of college).

Other Qualifications:

Possession of a valid Class C driver's license issued by the State of California.
Ability to sit for up to two hours at a time.
Ability to see.
Ability to climb a footstool or ladder for the purpose of retrieving records from storage.
Ability to get from one location to another in the course of doing business.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a comprehensive list of responsibilities, duties, and requirements. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Employee Benefits
___________________________________________________________

Vacation Leave: Accrue at a total of 120 hours per year of employment for a maximum of 320 hours.

Administrative Leave: 40 hours per fiscal year.

Holidays: 13 Holidays = New Year's, Martin Luther King, President's, Memorial, 4th of July, Labor, Veteran's, Thanksgiving (2 days), Christmas Eve, Christmas and 2 Floating Holidays

Sick Leave: Maximum Accrual Balance = 240 Hours (96 Hours Annually)

Medical Insurance: Medical Insurance Coverage provided by the California Public Employees Retirement System (CalPERS). 100% paid for employee and 50% toward dependent coverage. Lifetime benefit of 50% for retiree and 25% toward dependent coverage is available to fully vested CalPERS members who retire with 5 consecutive years of full-time service with the City upon retirement.

Dental Insurance: Provided by Delta Dental: DeltaCare USA and Delta Dental PPO. 100% paid for employee only. Lifetime benefit for fully vested employees which is 5 years of full-time service with the City upon retirement.

Vision Insurance: Provided by VSP. 100% paid for employee only. Lifetime benefit for fully vested employees which is 5 years of full-time employment with the City upon retirement.

Life Insurance: $50,000 per full-time employee.

Disability: Provided for non-occupational accidents or illness. Premiums are paid by the City for full-time employees.

Retirement: The City participates in the CalPERS retirement system. Employees who are classic members of CalPERS, or an agency with CalPERS' reciprocity, will be enrolled in the 2.5% @ 55 benefit formula.

Effective January 1, 2013, new members to CalPERS or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.

All employees hired after January 1, 2012 are required to pay the full employee contribution to CalPERS.

Employee Optional Benefits Plan: The City provides $1,744.00 per fiscal year for each full-time employee to use for the sole purpose of payment of health insurance premiums.

Deferred Compensation: Each month, the City will match an employee’s contribution to the City-offered 457 plan, up to a maximum of 1.5% of the employee’s base salary.

Social Security: The City does not participate in Social Security. The City and employee both contribute 1.45% for Medicare.

DEFINITION

EXAMPLES OF DUTIES

DESIRABLE QUALIFICATIONS

MINIMUM QUALIFICATIONS

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