Culture:
Our team prides ourselves on hosting a warm, inviting, and unforgettable experience for our patients. We aren't your average chiropractic office and we're so passionate about what we do! Our front desk staff warmly greets all patients and their families and can even be found playing with the kiddos around the office. Our patient base at Somerset Family Chiropractic is primarily pregnancy, pediatrics, and families so the environment is so fun and always changing. Our patients and community become family!
Job Description and Duties:
The Care Advocate serves as the first point of contact for patients and the practice's public-facing voice — in person, on the phone, and online. This role blends front-office administrative support with patient relationship management and light digital marketing, ensuring patients have a smooth, welcoming experience while helping grow the practice's visibility in the community.
- Greet patients and visitors warmly upon arrival
- Answer, screen, and route incoming phone calls; take accurate messages
- Schedule, confirm, reschedule, and follow up on patient appointments
- Perform INSiGHT scans (Neural, SEMG, HRV) accurately per protocol
- Prepare patients for scans and explain the process in clear, reassuring terms
- Photograph/video office happenings, testimonials (with consent), and educational content
- Respond to comments/messages and monitor online reviews
- Assist with community outreach events, promotions, and referral programs
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
