RestoPros helps property owners and families recover from life-changing damage to one of their most important assets. RestoPros of Charlotte is locally owned and operated within a nationwide network. We provide residential and commercial restoration and remediation to properties damaged by water, fire, smoke, and mold. We are an industry leader in restoration and have a reputation for quality service, professional expertise, timely response, and best class in customer service.
A technician is responsible for performing the water mitigation for residential and commercial properties while providing excellent customer service. This is a labor-intensive construction related position that has a rotating “on-call / emergency response” requirement.
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Visit new assignments/jobs, and interface with the customer.
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Lead the execution and implementation of appropriate mitigation procedures, as necessary, and following up as required to assure excellent customer service.
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Accurately scope the damages, perform mitigation services, and provide documentation to their manager for approval.
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Develop moisture mapping and create drying-log and documenting the job.
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Be capable of carrying heavy loads of debris, damaged materials, and equipment from the property.
Qualifications:
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Be customer service oriented and focused on the needs of the customer and team members.
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Be ready, willing and able to work and be available for overtime when needed.
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Be able to work unsupervised.
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Have a great attitude, be trustworthy, be dependable, and have a pleasant personality.
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Willingness to undergo a background check and driving record check.
Experience:
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At least one (1) year of experience in the mitigation industry
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Working knowledge of drying equipment and machinery
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IICRC WRT, AMRT, ASD Certification (preferred)
Benefits:
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Vacation and Paid time off
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Company Phone and Computer
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401(k) & 401(k) matching
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Health, Dental, Vision Insurance
Pay: $23.00 - $30.00 per hour + Bonuses
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