The Deposit Operations Specialist is responsible for handling ACH, wires, account processing, supports audits and compliance, resolves customer issues, and monitors for fraud.
Key Responsibilities
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Deliver superior customer service and resolve complex account issues.
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Process ACH files and domestic/international wires; monitor for fraud.
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Process NSF, overdrafts, stop payments, collections, and GL balancing.
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Process all Government Reclamations, levies, and subpoenas.
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Ensure compliance with bank policies, audits, and regulations.
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Oversee fraud prevention, quality control, and risk management.
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Prepare reports, assist with special projects, and support profitability goals.
Education and Experience
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College degree preferred; related work experience required.
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Minimum three years Bank deposit operations required.
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Working knowledge of processing levies and subpoenas.
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Strong knowledge of Windows OS, Microsoft 365, and banking applications.
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Knowledge of state and federal banking and compliance regulations.
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Excellent interpersonal skills: including use of professional and clear verbal communication and writing skills..
Physical Requirements & Working Conditions
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Professional work environment with moderate noise.
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Ability to sit and stand to extended periods of time
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Ability to travel to branches, off-site training, and/or meetings as required
