Pay: Starting at $17.00/hourly
Schedule: Monday and Tuesday 7:15AM-5:30PM, Wednesday and Thursday 7:15AM-5:30PM, and occasional Friday's.
Location: Bethlehem, PA
Spark Orthodontics is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.
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Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
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Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
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Filing and scanning medical documents and office forms as directed
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Verifying all patient demographic, health, pharmacy, and insurance information
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Schedule and confirm patient appointments
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Cleaning the front office work area and other maintenance assignments as directed
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Motivated and willing to learn on the job
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Experience working in the front desk area of a medical/dental practice preferred
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Strong customer service skills; ability to communicate well
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Demonstrated desire to work with children in a pediatric setting
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Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
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Motivated and willing to learn on the job
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Front desk experience in a fast-paced environment
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Experience working in the front desk area of a medical/dental practice preferred
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Strong customer service skills; ability to communicate well
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Demonstrated desire to work with children in a pediatric setting
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Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:
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Medical and Vision Insurance: You're eligible starting the first month after you join.
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Dental Coverage: Enjoy this benefit with $0 premium.
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401(k) Plan with Company Match: We help you plan for your future with our matching program.
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Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
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Employee Referral Program: Earn rewards for bringing talented individuals to our team.
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Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
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Pet Insurance: We understand the importance of furry family members too.
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Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
- Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Spark Orthodontics
Spark is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
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