Job description:
HR & Front Desk Coordinator (Part-Time to start, potential for full-time)
High Country Furniture and Design - Waynesville , NC
We are a high-end furniture business looking for a warm, organized, and detail-oriented HR & Front Desk Coordinator to join our team on a part-time basis. This role is a great blend of people operations and office support — perfect for someone who enjoys both the human side of a business and keeping things running smoothly behind the scenes.
High Country furniture is growing and we are seeking a highly organized and tech-savvy office administrator to join our fast-paced team. The ideal candidate will excel at multitasking, have excellent computer skills, and be capable of handling multiple priorities with accuracy. This role supports operations related to special orders, order tracking, and coordination between customers, the delivery team, and in-house customer service.
Key Responsibilities
- Recruiting support — Post open positions across job boards and manage incoming applications
- Candidate screening — Review resumes and conduct initial phone screens to identify strong fits
- Offer letters — Draft and send offer letters in a timely, professional manner
- Onboarding — Coordinate and process new hire paperwork to ensure a smooth first day
- Employee celebrations — Manage birthdays and work anniversaries, including ordering cakes, cards, and other recognition
- System setup — Set up new hires in Profit (our management system), including internet lead assignments
- Front desk coverage — Serve as the welcoming face of the showroom every Saturday
- Checking out customers
- Entering sales into our system
- Answering the phone and provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Assist with general office tasks as needed to support daily operations.
- Maintain organized records for all orders, deliveries, and communications.
- Collaborate with management, sales, procurement, and delivery team to streamline processes.
Qualifications
- Reliable Saturday availability is required
- Prior HR experience and prior experience with HR systems
- Profit System a BONUS
- Excellent computer skills (MS Office Suite; aptitude with ERP/CRM or furniture industry software).
- Strong multitasking ability with keen attention to detail.
- Effective communicator, both written and verbal.
- Reliable, punctual, and able to work in a fast-paced environment.
- Prior experience in furniture retail or a similar office/operations role is a plus.
Pay: $18.00 - $21.00 per hour
Benefits:
Work Location: In person
