Description:
Pain Clinics of Central California is dedicated to improving the quality of life for patients suffering from acute and chronic pain conditions. Our team of experienced providers offers compassionate, evidence-based care in a supportive and professional environment. We are currently seeking a highly organized and motivated Office Supervisor to lead the administrative operations of our growing practice.
The Office Supervisor plays a critical role in ensuring the smooth day-to-day operations of the clinic. This individual will oversee front office staff, manage patient flow, coordinate scheduling and billing processes, and serve as a key liaison between clinical and administrative teams.
Key Responsibilities:
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Supervise office staff including receptionist, schedulers, and Medical Assistants
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Ensure efficient scheduling of patient appointments and provider calendars
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Manage patient intake, insurance verification, and prior authorization processes
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Maintain accurate patient records and manage EMR (Electronic Medical Records) system usage
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Collaborate with clinical staff to support patient care and workflow
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Maintain compliance with HIPAA and other regulatory requirements
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Monitor office inventory and manage supply orders
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Resolve patient inquiries and concerns promptly and professionally
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Handle staff inquiries and resolve administrative concerns professionally
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Assist with onboarding and training new staff
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Support practice growth initiatives and ensure a high standard of patient service
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Generate and review reports on productivity
Benefits:
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Competitive salary (commensurate with experience)
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Health, dental, and vision insurance
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Paid time off and holidays
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401(k) plan
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Opportunities for professional development
Requirements:
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Minimum 2 years of medical office management or administrative leadership experience
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Strong knowledge of insurance processes, billing, and EMR systems (eClinicalWorks preferred)
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Excellent organizational, communication, and problem-solving skills
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Ability to lead and motivate a team in a fast-paced environment
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High attention to detail and commitment to patient confidentiality
