Lifecycle & Governance
? Drive projects through the project lifecycle, ensuring clear entry/exit criteria at each stage
? Enforce readiness discipline, ensuring projects do not advance without required prerequisites or documented leadership risk acceptance
? Facilitate formal decisions at pre installation, go live, and closeout milestones
Risk, RAID & Escalation
? Own active RAID management, including aging, accountability, and escalation in accordance with defined thresholds
? Surface business controlled risks early and ensure explicit leadership ownership and acceptance where required
? Treat escalation as a governance mechanism, not a failure condition
Cross Functional Orchestration
? Lead cross functional teams (IT Field Services, Infrastructure, Product, LOB partners, vendors) without formal authority, holding owners accountable to commitments
? Coordinate solution readiness across technical, operational, security, and compliance domains (PCI, Security, Banking, etc.)
Execution & Delivery
? Maintain integrated project plans, schedules, and dependency tracking aligned to lifecycle stages
? Monitor cost, timeline, and scope impacts and initiate Project Change Requests (PCRs) when required
? Oversee deployment execution, go live support, stabilization, and formal closeout activities
Communication & Leadership Enablement
? Provide dashboard driven visibility into status, risks, readiness, and decisions
? Prepare leadership ready materials focused on decisions required, not task status
? Act as a trusted liaison between IT and the business, reinforcing expectations and accountability
SCOPE: Describe the reporting relationships, special skills and abilities required to perform essential job functions.
Reports to IT Director ? POS
