Overview
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients, manage appointments, and ensure a smooth and welcoming salon experience. This role requires excellent communication skills, strong customer service abilities, and familiarity with retail and cashiering operations. Bilingual skills are a plus to assist a diverse clientele.
Responsibilities
- Greet clients warmly upon arrival and manage check-in/check-out procedures using POS systems
- Schedule, confirm, and reschedule appointments efficiently while maintaining an organized calendar
- Handle phone inquiries with professional phone etiquette, providing information about services and promotions
- Process cash handling transactions accurately, including cashiering duties
- Maintain cleanliness and organization of the reception area to ensure a professional environment
- Support sales efforts through effective communication skills and retail math techniques
- Assist with general administrative tasks as needed to ensure smooth salon operations
Qualifications
- Previous experience in retail sales, customer service, or cashiering is preferred; supervisory experience is a plus
- Knowledge of POS systems and basic retail math principles
- Strong communication skills with excellent phone etiquette
- Bilingual abilities are highly desirable to serve a diverse clientele effectively
- Ability to perform basic math calculations accurately for transactions and inventory management
- Experience with merchandising, stocking, product demos, and upselling techniques is advantageous
- Demonstrated ability to multitask in a fast-paced environment while maintaining professionalism
- Prior experience in a salon setting is beneficial but not required
- Must be well-organized, personable, and able to provide exceptional customer service at all times
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Work Location: In person
