Part-Time Administrative AssistantConnect Therapy | West Des Moines, Iowa
Connect Therapy is a growing private speech, language, and feeding therapy practice serving children and adults in the West Des Moines area. We are looking for a friendly, organized, and dependable Part-Time Administrative Assistant to join our team and help create a welcoming, organized experience for our clients and families.
This position is ideal for someone who enjoys working with people, is comfortable multitasking, has strong attention to detail, and can take initiative to keep things running smoothly behind the scenes.
What You'll DoClient & Front Office Support
- Greet clients and families warmly when they arrive
- Answer incoming phone calls and respond to general inquiries
- Communicate professionally with clients, families, and referral sources
- Assist with scheduling, rescheduling, and maintaining provider calendars
- Help manage cancellations, waitlists, and appointment reminders
- Maintain a welcoming, organized, and professional office environment
Billing & Administrative Support
- Assist with simple billing and payment-related tasks
- Collect and document client payments when needed
- Maintain accurate client and administrative records
- Assist with scanning, filing, mailing, and other general office tasks
- Help monitor office supplies and place orders as needed
Social Media & Marketing Support
- Assist with creating and scheduling social media posts
- Help maintain Connect Therapy's social media presence
- Take photos or videos of the clinic and team when appropriate
- Assist with simple marketing projects and community outreach
- Help prepare materials for community events and referral outreach
Other Responsibilities
- Provide general administrative support to the clinic owner and therapy team
- Assist with special projects as needed
- Help identify ways to make office systems more efficient and organized
What We're Looking For
The ideal candidate is:
- Friendly, welcoming, and genuinely enjoys helping people
- Highly organized and detail-oriented
- Dependable and able to follow through on tasks
- Comfortable answering phones and communicating with clients
- Able to multitask and prioritize competing responsibilities
- Comfortable learning new software and technology
- Professional and able to maintain client confidentiality
- Comfortable with basic computer programs, email, and social media
- A self-starter who can work independently once trained
- Flexible and willing to jump in wherever help is needed
Previous experience in a medical, therapy, healthcare, or administrative setting is a plus, but not required. Experience with scheduling, billing, social media, or customer service is also helpful.
Why Connect Therapy?
At Connect Therapy, Connection Comes First. We believe that strong relationships—with our clients, families, community, and one another—are at the heart of great care.
Our team values:
Connection Comes First – We create genuine relationships and make people feel seen, heard, and supported.
Empowered Growth & Opportunity – We encourage our team members to grow, contribute ideas, and take ownership of their work.
Lifelong Learning & Education – We value curiosity, professional development, and continually improving what we do.
Client-First Personalization – We strive to provide individualized care and a positive experience for every client and family.
If you're someone who enjoys helping people, keeping things organized, and being part of a small team where your work genuinely makes a difference, we'd love to hear from you.
To apply: Please submit your resume and a brief introduction telling us why you're interested in joining Connect Therapy.
Pay: $18.00 - $20.00 per hour
Work Location: In person
