Midland Center for the Arts
Midland, MI
Position Title: Concessions Vendor/Banquet Server
Supervisor: Food & Beverage Manager
Classification: Part Time Casual – 1-19 Hours per week
Salary: From $12 per hour
Last Updated: March 2026
Position Concept:
The Food & Beverage Team provides guest focused hospitality supporting community connection & engagement. Under the supervision of the Food & Beverage Manager this position – Concessions Vendor/Banquet Server is responsible for providing exceptional & professional hospitality service to guests of The Midland Center for the Arts. Duties include but not limited to: food & drink service, tray carrying, table, buffet, bar & concession service, setup & teardown, stocking, cash handling & upholding all sanitization requirements.
DUTIES AND RESPONSIBILITIES:
The duties of this position include, but are not limited to:
· Report for assigned shift on time, and clocking in and out appropriately through Paycor
· Maintaining a neat and professional appearance, adhering to dress code, maintaining appropriate use of provided badge and name tag
· Maintain a positive attitude and courteous guest focused demeanor while acting as a representative of The Midland Center for the Arts
· Adhering to all Midland Center for the Arts policies, including but not limited to; conduct, breaks, and overall expectations
· Work cohesively with other team members to create a welcoming environment, fostering a positive guest experience
· Table service, carrying trays, and serving appetizers, main courses, drinks including alcoholic beverages to guests in a responsible, courteous, and efficient manner
· Supporting other Food & Beverage staff members by maintain a team-focused and inclusive attitude, working together to complete assigned tasks
· Wiping down all surfaces at the end of shift – adhering to all sanitization standards and best practices
· Cleaning and organization as necessesary
· Direct guests to necessary services, features, lobby, exhibits, and other common areas
· Assist with event preparation- set up and closing duties:
· Event duties including but not limited to- setup and teardown of events such as art receptions, weddings, holiday parties, concessions for performances, outdoor events, backstage catering, business meetings, and coffee breaks
· Inventory & stocking duties ensuring accuracy - First In First Out’ - FIFO
· Ensure proper placement & storage of all service items including - silverware, glassware, linens, buffet chaffers, coffee pots & other frequently used items
· Responsible for handling cash & credit-card transactions efficiently, accurately & closing out with supervisor or captain prior to shift-end
· Adhere to safety, sanitary & quality regulations
· Provide prompt & courteous service to all guests
· Extensive knowledge of rotating menu offerings, specials & pricing with ability to verbally provide accurate information to guests
· Ability to efficiently use POS (Point of Sale) Software
· Must be able to stand/walk for long periods, and lift 30lbs
· Attend all required & assigned training sessions
· Adhere to attendance policy, clocking in/out through Paycor appropriately
· Including working all assigned shifts unless otherwise approved, giving notice of absence to supervisor where possible, and informing supervisor of all scheduling conflicts, and prior obligations in a timely manner through proper channels
· Assist with cleaning / polishing of dishes, laundering of rags, and breakdown of boxes as necessesary
· Adhere to all applicable laws when serving alcohol
· Maintain a willingness to learn, improve & collaborate as a team member while interacting with all Center guests & staff in a respectful and professional manner
PREFERRED KNOWLEDGE AND EXPERIENCE:
· Preferred level of education- High School graduate or Equivalent
· Hospitality Education or previous work experience is highly desired
· Serving/Bartending/Kitchen experience preferred
· Customer service experience preferred
· Banquet and/or fine-dining experience preferred
· Ability to integrate cohesively in a team setting
· Food & Beverage knowledge preferred
· Experience with sales preferred
· Ability to accurately account for inventory
· High level of working memory and organizational skills
· Experience quickly and accurately handling cash/credit transactions
· Experience fostering an above & beyond experience for guests
SPECIAL CONDITIONS OF EMPLOYMENT
● Must be 17 years of age to serve alcohol & TIPS Trained (Training provided)
● This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs
● Must be able to lift and carry 30lbs
● Must be able to stand/walk for extended periods of time
● Must be able to move easily up and down stairs
● Must be able to follow written and verbal direction from management
● Must be able to work well with other team members
● Must have excellent verbal communication skills and ability to provide high level of professionalism during guest interaction during high-volume engagement
● Black non-slip footwear for all shifts
APPLICATION INFORMATION
Email cover letter and resume to:
[email protected]
[email protected]
[email protected]
Pay: $12.00 per hour
Benefits:
Work Location: In person
