Collect all pertinent medical information needed for the clinician’s medical decision making.
Point person for the Provider’s patients, facilities, and other healthcare professionals.
Responsible for processing physician orders after each appointment.
Scheduling appointments.
Verify patient information/insurance verification.
Room patients, collection of vital signs, prepare patients for examination.
Phone/Fax/Electronically send prescriptions and refills to pharmacy.
Document patient notes in EMR.
Answer phones, receive and send faxes, check patients in and out.
Requesting medical records.
Documenting all calls utilizing a easy to use medical software.
Reviewing incoming messages inbox, assigning faxes and attachments and distribute/assign to the appropriate provider throughout the day.
Ability to develop strong rapport and communication skills over the phone.
Maintains patient confidentiality and all HIPAA privacy requirement.
Attends required meetings and in-service.
Ability to adapt and apply guidelines and procedures.
Strong customer service.
Certified Medical Assistant
At least two years of medical office experience.
Basic working knowledge of medical terminology.
Computer skills: Microsoft Excel, Word, Outlook.
Strong customer service, organizational, and interpersonal skills with excellent problem solving skills.
Professional demeanor, self-motivated, and dependable.
Ability to multi-task, work in a fast paced environment, and work well under pressure.
Strong phone communication skills.
