Overview
The Front Office Supervisor is respopnsible for creating exceptional first impression for every guest while ensuring seamless front-of-the-house operations. This role combines supervisory responsibilities with hands oin table service, requiring the ability to manage reservations, oversee guest flow and provide professional food and beverage service during peak hours.
Responsibilities
- Welcome and seat guests with warmth and professionalism
- Manage walk ins, reservations and waitlists efficiently.
- Supervise hosts and front-of-the house staff during assigned shifts
- Assist with Opening and Closing procedures.
- Support daily cash handling and POS reconciliation when required.
- Upsell wines, desserts and speciality menu items.
- Ensure compliance with Food safety and health regulations.
Qualifications
- Minimum 3-5 years of front-of-the house experience in an upsacle restaurant.
- Previous supervisory or lead host experience preferred.
- Excellent communication and interpersonal skills.
- Ability to communicate clearly via phone and in person while maintaining professional phone etiquette.
- Experience with restaurant POS specially TOAST.
- Flexible to work evenings, weekends and holidays.
- Legally authorized to work in the United States.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Education:
Experience:
- Front of the office supervisor: 3 years (Preferred)
Language:
License/Certification:
- Food Handler Certification (Preferred)
Work Location: In person
