Town & Country Bank is currently seeking a part-time teller position at our St. James branch location. This detailed-oriented person should have outstanding customer service and cash handling experience. We offer a competitive salary.
Position Summary:
Processes transactions to bank customers in an accurate, friendly and timely manner giving our customers a pleasant banking experience. Assist customers by identifying needs and cross selling additional bank products; this includes referring to other lines of business.
Principal Accountabilities
Processes Transactions
- Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
- Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
- Places holds on accounts for uncollected funds.
- Sells cashier checks, money orders, and other specialized items.
- Balances cash drawer.
- Meets or exceeds teller difference standards.
- Maintains authorized cash supply.
- Adheres to operational and security policies and procedures.
Customer Service
- Greets customers as they enter the bank.
- Thanks customers by name.
- Provides courteous and efficient customer service.
- Processes transactions quickly and accurately.
- Ensures customer problems, requests, and other issues are resolved in an effective and efficient manner.
Other
- Handles telephone inquiries in a professional and courteous manner.
- Assists personal bankers in customer check orders and ATM/debit card maintenance and ordering.
- Performs other duties as assigned by supervisor.
- Is responsible for all applicable laws and regulations to include the Bank Secrecy Act.
Knowledge and Skills Required
- Strong math aptitude.
- Ability to handle the public with professionalism.
- Strong customer-service skills.
- Ability to make quick decisions.
- 10-key calculator experience is strongly preferred.
- Computer literate.
Education/Training/Experience
- A high school Diploma.
- Previous banking experience preferred, but not required.
- Strong typing, oral communication, problem-solving and organizational skills.
- Previous cash-handling experience.
Physical Demands
While performing the duties of this job, the employee is required to stand; walk; climb stairs, sit, use a computer, talk and hear. Employee may also lift and/or move up to 25 pounds. Regular attendance is an essential function to perform this job.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) 4% Match
- Employee discount
- Paid sick time
- Paid time off
Work Location: In person
