Dental Treatment Coordinator – Full-Time
Location: Rocklin, CA
Schedule: Full-Time (Monday – Friday)
Compensation: $23-28 per hour, DOE (Depending on Experience)
About Us
We are an oral surgery practice in Rocklin, CA, committed to delivering compassionate, high-quality care in a professional environment. We are currently seeking a personable and organized Dental Treatment Coordinator to join our team.
Job Summary
The Dental Treatment Coordinator is responsible for managing the daily administrative and front-desk functions of the practice. This position plays a critical role in providing excellent customer service, ensuring smooth patient check-in/out, and supporting clinical staff with scheduling and communication. Some days may require working beyond normal scheduled business hours based on patient needs and the surgical schedule.
Key Responsibilities
- Explain treatment plans, financial options, and insurance coverage
- Greet patients and visitors warmly and professionally
- Answer phone calls, respond to inquiries, and route messages
- Schedule and confirm appointments
- Verify insurance benefits and obtain necessary pre-authorizations
- Collect co-pays, process payments, and manage patient billing inquiries
- Maintain accurate patient records and update demographic and insurance information
- Communicate effectively with oral surgeon, assistants, and referring offices
- Handle incoming referrals and coordinate with dental/medical offices
- Assist with administrative tasks including faxing, scanning, and correspondence
- Monitor and maintain front office supplies and cleanliness
Work Schedule
- Full-time position (Monday – Friday)
- Work may extend beyond normal scheduled business hours depending on patient flow and surgical needs
Minimum Qualifications
- Minimum 2 year of experience in a dental front office role
- Knowledge of dental or medical terminology and insurance billing practices
- Strong computer skills and experience with dental/medical office software
- Excellent communication and interpersonal skills
- Professional appearance and demeanor
- Ability to handle sensitive information with discretion and comply with HIPAA regulations
Preferred Qualifications
- Experience with practice management software (e.g. OpenDental)
- Familiarity with PPO and medical/dental insurance plans
- Understanding of referral and prior authorization workflows
Physical Requirements
- Must be able to sit and use a computer/phone for extended periods
- Occasionally lift/move up to 20 lbs
- May be required to assist with light office organization tasks
Compensation & Benefits
- Hourly rate: $23-28 per hour, depending on experience and qualifications
We comply with all applicable federal, state, and local laws, including California's Fair Chance Act, and consider qualified applicants with criminal histories.
How to Apply
Please submit your resume. We look forward to welcoming you to our team!
Pay: $23.00 - $28.00 per hour
Work Location: In person
