Job Summary
We’re a fast-growing pet waste removal company looking for a highly organized Operations Assistant to join our remote office team. This is a fully remote administrative position where you’ll coordinate technician schedules, communicate with clients, monitor daily operations, and help keep our business running efficiently.
This position is ideal for someone who enjoys organization, problem solving, and working independently in a structured environment. If you’re detail-oriented, professional, and enjoy helping a team operate smoothly, we’d love to hear from you.
Requirements:
- High school diploma or GED
- Reliable personally owned computer, webcam, high-speed internet connection, and quiet professional home workspace (company computers are not provided)
- Strong written and verbal communication skills
- Excellent organizational and time management skills
- Comfortable learning new software and following documented procedures
- Ability to multitask while maintaining a high level of accuracy
- Ability to maintain confidentiality
- Ability to professionally communicate with and coordinate technicians throughout the workday
- Previous customer service experience
Preferred Qualifications:
- Experience supervising, leading, or managing people
- 1+ year of experience in scheduling, dispatch, administrative, office support, or a similar office-based role
- Experience using Google Workspace, Zoom, or similar workplace software
Responsibilities:
- Coordinate technician schedules and daily routes
- Communicate with clients by phone, text, and email
- Assist technicians with scheduling questions and day-to-day operational support
- Set up billing and maintain customer account information
- Assist with onboarding process for new technicians
- Monitor routes and make scheduling adjustments
- Maintain accurate customer notes and scheduling information
- Help deliver an exceptional customer experience through professional communication and organization
Pay: $22.00 Per Hour
Benefits:
- Fully remote position
- Daytime schedule
- No commuting
- Paid training
- Opportunities for advancement
Schedule:
- Part-time
- Monday, Wednesday, Friday
- 7:00 AM – 3:00 PM (8-hour shift)
- Great for those looking for part-time office work.
Pay: From $22.00 per hour
Benefits:
Application Question(s):
- Do you have at least one year of customer service experience?
- Are you available to work Monday, Wednesday, and Friday from 7:00 AM–3:00 PM?
- Do you have experience working in an office, administrative, scheduling, dispatch, or supervisor related role?
- Do you have a quiet, professional workspace where you can work without regular interruptions?
- Do you have reliable high-speed internet suitable for video calls and remote work?
- Do you have a personally owned computer that you will use for this position? (Company computers are not provided.)
- This role requires communicating professionally with both customers and employees throughout the workday. Are you comfortable doing this?
- This role relies heavily on reading detailed written procedures (SOPs). Are you comfortable learning and following written documentation on a daily basis?
Work Location: Remote
