If you are a detailed oriented person with exceptional administrative skills and have the ability to communicate effectively this job might be for you. We are seeking a detail-oriented and compassionate professional to join our team. You will play a crucial role in assessing client needs, coordinating services, and ensuring a smooth intake process. Work experience with programs such as CDBG, HOME Program, HARRP, and LIHEAP is beneficial to this role. This position requires excellent communication skills, empathy, and the ability to work effectively in a fast-paced environment. Providing technical assistance and maintaining databases for program participants is an aspect of work. Problem solving while managing intake applications and providing information in a diplomatic manner is a priority for the person in this position.
Responsibilities:
- Conduct initial intake assessments with clients to determine their needs and eligibility for services.
- Gather and review relevant information.
- Provide information to clients about available services, eligibility requirements, and program procedures.
- Follow established protocols and procedures to maintain confidentiality and compliance with regulations.
- Work is detailed and requires you to communicate effectively and efficiently with individuals inside and outside the organization.
- While maintaining and tracking applications, you will need to compile and organize materials for current and future program applicants.
