Participates in all life safety and emergency drills and training. Fulfills responsibilities as assigned during the implementation or activation of the facility’s emergency plan.
Reports work-related injuries and illnesses immediately to supervisor.
Follows established infection control policies and procedures.
As a condition of employment, complete all assigned training and skills competency.
Interviews residents and/or their responsible party to obtain the resident’s social history.
Makes arrangements for residents to obtain items such as clothing and personal care supplies.
Assists residents in obtaining transportation to medical appointments, upon discharge, etc.
Acts as a resource for staff participating in behavioral interventions with residents.
Assists residents in voicing and obtaining a resolution to grievances. Reviews complaints and grievances made by the resident and makes a written/oral report to the Social Services Director and/or Administrator indicating what action(s) were taken to resolve the complaint or grievance. Follow the facility’s established procedures.
Participates in Resident and/or Family Council as needed or requested.
Assists with, or arranges for, a resident’s communication of needs through the resident’s primary method of communication or in a language that the resident understands.
Coordinates Social Service activities with other departments as needed.
Maintains confidentiality of protected health information, including verbal, written,
Performs administrative requirements, such as completing assigned reports, and submitting them to the Social Services Director as required.
Contributes to the facility's efforts to maintain and/or improve the quality of care through participation in the following:
Attends Care Plan meetings.
Serves as a member of the QAPI Committee if requested.
Serves as a member of the Behavior Management Committee if requested.
Attends Department Head/Stand Up Meetings.
Attends mandatory in-services.
Successfully completes the facility-required training and any Social Work continuing education and licensing requirements.
Personal Skills and Traits Desired/Physical Requirements/Working Conditions
Ability to read, write, speak, and understand the English language.
Must be a supportive team member, contribute to and be an example of teamwork.
Ability to make independent decisions when circumstances warrant such action.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family, and staff.
Must be able to relay information concerning a resident’s condition.
Must not pose a threat to the health and safety of other individuals in the workplace.
Must be able to move intermittently throughout the workday.
Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to assist in the evacuation of residents during emergency situations.
May be subject to hostile or emotional residents, family members, visitors, or personnel.
Effective verbal and written communication skills and ability to exercise judgment.
Ability to maintain composure in stressful situations.
