Take the Next Step in Your Property Management Career
Are you an experienced Assistant Property Manager ready to take the next step toward becoming a Property Manager?
We're seeking a motivated, organized, and customer-focused Community Manager to join our team at Black Lark Apartments. This is an excellent opportunity for someone looking to expand their leadership experience while making a meaningful impact at a community currently undergoing stabilization and operational improvements.
This role is ideal for an Assistant Property Manager who is ready for greater ownership and responsibility while working alongside an experienced leadership team.
What You'll Do:
As the Community Manager, you'll play a key role in supporting daily operations while helping improve the overall resident experience. Your responsibilities will include:
- Assist in stabilizing community operations and improving overall property performance.
- Build positive relationships with residents while delivering exceptional customer service.
- Manage resident concerns with professionalism, empathy, and consistency.
- Support leasing efforts and help maintain occupancy goals.
- Coordinate renewals, move-ins, and move-outs.
- Help reduce operational backlogs, including outstanding work orders and lease documentation.
- Maintain accurate resident files and property records.
- Work closely with maintenance and leadership to ensure resident needs are addressed promptly.
- Utilize Yardi and other property management software to manage daily operations.
- Ensure compliance with Fair Housing guidelines and company policies.
- Communicate proactively with leadership regarding property needs, challenges, and solutions.
What Makes This Role Unique:
Black Lark is a high-touch community where relationship-building and strong communication are essential.
This is a fast-paced environment where you'll balance:
- Resident relations
- Leasing
- Administrative responsibilities
- Operational organization
- Customer service
We're looking for someone who enjoys solving problems, stays organized under pressure, and isn't afraid to take initiative.
We're Looking For Someone Who
- Is currently an Assistant Property Manager for atleast 1 year
- Is looking to grow into a Property Manager position.
- Works independently and takes ownership of their responsibilities.
- Is highly organized and detail-oriented.
- Can confidently enforce policies while maintaining positive resident relationships.
- Communicates proactively and keeps leadership informed.
- Thrives in a fast-paced, changing environment.
- Is dependable with reliable transportation.
Required Qualifications
- Associate's Degree or equivalent education/experience preferred.
- The ability to fluently speak in Spanish and English
- Is currently an Assistant Property Manager for atleast 1 year
- Minimum of 2 years of experience in Property Management, Leasing, or Office Management.
- Strong customer service skills.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office (Word and Excel).
- Ability to quickly learn new software systems.
- Reliable transportation and consistent attendance.
Preferred Qualifications
- Experience with Yardi Voyager.
- Knowledge of Fair Housing, HUD, and/or Section 8 programs.
What Success Looks Like
Within your first 90 days, you'll begin to:
- Bring organization to operational processes.
- Help reduce outstanding work orders and administrative backlog.
- Support occupancy and leasing goals.
- Improve resident satisfaction through excellent customer service.
- Build strong working relationships with residents and the onsite team.
- Demonstrate ownership, initiative, and leadership.
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have at least one year experience as a Assistant Property Manager?
- This position requires you to Speak English and Spanish Fluently without the assistance of a translator app. Are you able to meet this requirement?
Language:
- Spanish and English Fluently (Required)
Work Location: In person
