Job Overview
We are seeking an energetic and motivated Shift Leader to join our team! In this role, you will oversee daily store operations, lead a team, and ensure exceptional customer service. Your leadership will drive performance, maintain order accuracy, and uphold store standards. This position offers an exciting opportunity to develop your management skills while making a positive impact on both customers and team members. The ideal candidate is proactive, organized, and exhibit strong leadership.
Responsibilities
- Lead and supervise the team during assigned shifts, ensuring high levels of customer satisfaction and operational efficiency
- Oversee daily store operations including opening and closing procedures, customer service, and POS (Point of Sale) system
- Conduct employee training & development to enhance team skills and product knowledge
- Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience
Qualifications
- Strong leadership skills with the ability to motivate and develop a team
- Excellent communication skills
- Ability in customer service excellence and conflict resolution
- Organizational skills with the ability to multitask effectively in a fast-paced setting
Pay: From $14.00 per hour
Work Location: In person
