We are an established residential plumbing company with a strong local reputation, looking for a reliable and organized Office Coordinator to manage our front office day-to-day.
What you’ll do:
- Answer and book service calls with a friendly, professional, and empathetic approach
- Manage the daily schedule and dispatch technicians (we use ServiceTitan)
- Keep customers informed with clear communication and follow-ups
- Handle estimate follow-up so opportunities don’t fall through the cracks
- Maintain a consistent, polished presence on Google Business Profile, Facebook, and Instagram
- Support general administrative needs (permits, licenses, vehicle registrations, ordering uniforms and office supplies, etc.)
- Help improve office processes as we grow
Who we’re looking for:
- Strong phone skills and genuine care for customers
- Highly organized, responsible, and able to manage daily operations with minimal oversight
- Comfortable learning software and handling a variety of administrative tasks
- Proactive and growth-oriented, while being collaborative and respectful with the field team
- Reliable with a positive attitude and good judgment
What we offer:
- Pay up to $25 per hour based on experience
- Paid time off
- 401(k) with a 3% company contribution
- A stable company with a strong long-standing reputation
Previous office, customer service, or dispatch experience is preferred. Home service experience is a plus but not required.
If you’re organized, customer-focused, and looking to grow with a solid team, we’d love to hear from you.
Pay: $20.00 - $25.00 per hour
Benefits:
Work Location: In person
