We are seeking a detail-oriented Loan Officer Assistant to support a Branch Manager in a fast-paced mortgage office. This role is responsible for assisting with loan file preparation, client communication, and helping move loans efficiently through the mortgage process. This is not a remote position.
Responsibilities
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Contact borrowers to collect missing documents and information
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Assist with preparing loan files for submission to processing
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Issue pre-approvals and input loan data into the system
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Review documentation such as paystubs, tax returns, and asset statements
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Assist with ordering appraisals, title, and other third-party services
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Run credit and automated underwriting as needed
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Track loan status and keep the Loan Officer informed of progress
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Help monitor the loan pipeline and ensure deadlines are met
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Provide excellent customer service and guide clients through the mortgage process
Qualifications
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High school diploma or equivalent
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Strong communication and organizational skills
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Customer service experience preferred
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Mortgage experience or knowledge of Encompass is a plus
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NMLS license is helpful but not required
This position is full-time and in-office in a professional mortgage lending environment.
EMM is proud to offer a wide range of benefits and a very competitive salary. Eligible employees can participate in the following benefits.
- Medical, Dental, and Vision insurance
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Flexible Spending Account
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HSA Account (with eligible medical plan only)
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Company paid Life Insurance and LTD!
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Additional buy up Life and LTD Insurance
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401K plan with an employer match
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And more!
- All positions are contingent upon the successful completion of a background check.
EMM Loans is an Equal Employment Opportunity Employer. NMLS ID: 2926
