Vendor Performance Specialist
Location: Fort Wayne, IN
Level: Hourly
Division: Supply Chain
Reports to: Vendor Compliance & Freight Payment Supervisor
About the Role:
The Vendor Performance Specialist plays a critical role in ensuring vendor compliance with business requirements while fostering strong, trust-based relationships. This position involves assessing vendor performance, managing compliance documentation, and facilitating communication between internal and external stakeholders. The role is also instrumental in coaching internal teams, providing clear guidelines, and ensuring consistency in compliance processes.
Key Responsibilities:
Vendor Compliance & Performance:
- Conduct regular vendor audits to assess compliance and operational effectiveness.
- Implement corrective action plans for vendors failing to meet company standards.
- Provide data-driven recommendations for compliance improvement and performance optimization.
Stakeholder Communication & Training:
- Liaise with internal and external stakeholders to define and communicate compliance expectations.
- Conduct virtual and in-person meetings/presentations to ensure alignment on standards.
- Train and support internal teams in vendor compliance processes.
Risk Assessment & Continuous Improvement:
- Perform risk assessments to identify vulnerabilities and improve vendor credibility.
- Analyze compliance data and recommend enhancements to policies and procedures.
- Organize compliance-related tasks, track deadlines, and ensure timely execution of improvement plans.
Education and Experience:
Preferred:
- Bachelor's degree in Business, Supply Chain Management, or a related field.
- Minimum 5 years of experience in vendor management, compliance, supply chain operations, or a related field is a plus.
Skills and Abilities:
Technical Skills:
- Proficiency in vendor scorecards, compliance protocols, and industry best practices.
- Strong analytical skills, with the ability to interpret complex data and provide strategic insights.
- Advanced proficiency in Microsoft.
- Experience in developing, implementing, and monitoring compliance programs.
- Ability to conduct presentations, facilitate meetings, and train stakeholders.
- Ability to monitor, maintain, and administrate all software or applications related to compliance.
Soft Skills & Abilities:
- Excellent written and verbal communication skills to interact with internal and external partners effectively.
- Strong problem-solving skills, with the ability to implement proactive solutions.
- Ability to multi-task, stay detail-oriented, and meet strict deadlines.
- Proven experience in collaborating with cross-functional teams within an organization.
- Strong relationship management skills to ensure sustained vendor compliance and long-term partnerships.
Benefits available to you:
- Full insurance benefits package including Medical, Dental, & Vision
- Paid time off to foster work/life balance
- Profit sharing
- Bonus Pay opportunities
- Retirement funding opportunities
- Education reimbursement
- Health club reimbursement
- Career advancement opportunities
About Do it Best Group
Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.
Culture:
Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.
Our Philosophy: Serving others as we would like to be served
Our Mission: Making the best even better
Our Goal: Helping members grow and achieve their dreams
