Overview
We are seeking a dynamic and detail-oriented Entry Order Processing Manager to lead our order fulfillment operations with enthusiasm and precision. In this vital role, you will oversee the entire order processing workflow, ensuring accuracy, efficiency, and excellent customer service. Your leadership will help streamline processes, manage vendor relationships, and coordinate team efforts to meet organizational goals. This position offers an exciting opportunity to contribute to a fast-paced environment where organizational skills and proactive management drive success.
Responsibilities
- Manage scheduling for staff to optimize workflow and coverage during peak periods.
- Oversee bookkeeping, invoicing, and financial recordkeeping using accounting software such as QuickBooks and other financial tools.
- Handle confidential information with integrity while maintaining compliance with company policies and data security standards.
- Monitor budget adherence for order processing activities, identifying areas for cost savings and efficiency improvements.
- Train and develop team members in office procedures, customer service excellence, technical proficiency, and software applications like Microsoft Office and spreadsheets.
- Maintain organized filing systems for all order documents, correspondence, and financial records.
- Support human resources functions including payroll processing, employee onboarding, and performance management related to the order processing team.
- Ensure effective communication with clients regarding order status updates, delivery schedules, and issue resolution through professional client communication skills.
Experience
- Proven supervisory experience in office management or order processing environments.
- Demonstrated proficiency with accounting software such as QuickBooks and financial software tools.
- Strong organizational skills with the ability to manage multiple priorities efficiently in a fast-paced setting.
- Experience in vendor management, scheduling, bookkeeping, and budgeting within an administrative or medical office management context preferred.
- Excellent communication skills for client interaction, team leadership, and cross-departmental collaboration.
- Familiarity with multi-line phone systems, calendar management tools, filing systems, and front desk operations.
- Background in clerical tasks including data entry, filing, phone etiquette, and handling confidential information responsibly.
- Technical proficiency in Microsoft Office applications—especially spreadsheets—and office experience that supports seamless daily operations.
- Knowledge of human resources functions such as training & development processes and employee performance management is a plus.
Join us to lead a dedicated team committed to operational excellence! Your expertise will help us deliver outstanding service while fostering a positive work environment built on organization, communication, and continuous improvement.
Pay: $24.04 - $33.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
