Description:
Purpose: To ensure the highest level of service possible by facilitating the communication, collection, tracking, and celebration of capital fund raising for GreenStar. To create an environment that welcomes coworkers, customers, member-owners, and members of the community.
Commitment: GreenStar Co-op is committed to being an organization free from discrimination. We seek out, welcome, and celebrate people with diverse identities to participate in our community-owned cooperative business structure.
Status: This is a temporary part-time 24 hour per week position, August – November 2026
Reports To: General Manager
Compensation: $38.50 per hour with standard GreenStar part-time benefits
Responsibilities:
CAPITAL CAMPAIGN RESPONSIBILITIES
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Provide leadership to assure that campaign plans and activity are met
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Identify, cultivate, and train Capital Campaign volunteers
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Plan and run Capital Campaign team meetings
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Identify and implement systems for organizing and executing the Campaign
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Identify investor prospects (member-owners, sponsors, donors, organizations, etc)
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Manage donor communications and solicitations alone and with the Capital Campaign team in person, over the phone, and via email.
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Manage Capital Campaign process and communication with the Board of Directors (aka Council) and management
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Create and edit campaign communications, acknowledgements, and follow-up letters
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Devise and manage logistics for events and publicity
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Develop and manage Capital Campaign website and social media
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Report to the Board of Directors (aka Council) and members
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Prepare reports as needed for the General Manager and others
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Manage campaign expenses within budget
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Collaborate with the Marketing Department to manage and execute capital campaign events, publicity, website, and social media updates.
PERSONNEL
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Train and support staff in capital campaign communication and understanding
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Work to foster a cooperative team
CUSTOMER SERVICE
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Assist customers with product questions in a prompt, and courteous manner, referring them to other staff when necessary.
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Familiarity with co-op policies and products, take initiative to help internal and external customers with questions.
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Exceed internal and external customer expectations for service and provide a hospitable environment in daily interactions.
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Respond to staff and customer suggestions, comments and complaints or refer to appropriate management.
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Participate in customer service trainings, all-staff meetings, department meetings, and huddles to stay informed.
SAFETY RESPONSIBILITIES
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Follow GreenStar’s safety rules.
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Ensure that work spaces are clean, orderly.
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Ensure maintenance of department equipment and notify manager if equipment breaks.
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Assist other employees in safety needs.
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Report unsafe equipment and conditions.
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Participate in safety training programs.
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Perform other tasks as assigned to ensure a safe and healthy work environment.
STOREWIDE & OTHER DUTIES
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Attend Human Resources training, all-staff meetings, department meetings, and Huddles to stay informed.
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Read GreenStar publications to stay informed.
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Respect and comply with storewide personnel policies.
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Describe membership benefits, and how membership investment is made.
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Adhere to scheduled shifts.
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Perform other duties as assigned.
Requirements:
QUALIFICATIONS AND SKILLS
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Excellent communication skills.
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Well-organized, accurate, pays attention to detail.
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Strives for systems efficiency and productivity.
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Demonstrated ability to handle multiple demands.
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Regular, predictable attendance; flexibility in scheduling.
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Follows instructions; responds to management direction.
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Experience in working with cloud-based database(s)
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Ability to provide transportation between sites.
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Computer literacy, including proficiency in Google and Microsoft products, HRIS and Internet use.
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Ability to consistently follow through on commitments.
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Willingness and ability to learn and grow to meet the changing requirements of the job.
