The Homeless Prevention Case Manager will provide support services to participants of MBI’s Homelessness Prevention Services Program. They will offer assistance to at-risk families to lead healthy lives through services that include case management, community referral linkages, rental/utility assistance, substance abuse referrals, mental health service referrals, short-term life skills building, and housing needs. This role reports directly to the Prevention Program Manager. Applicants must be comfortable working as a team member and demonstrate a strong commitment to serving at-risk communities in a professional environment.
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.
Provide administrative and program support in the following areas: intake, client wellness, community building, documentation, and special projects.
Work with individuals to set client goals and implement strategies to meet those goals. Track and report on progress regularly.
Develop comprehensive case management plans for participating families.
Assist in processing lease agreements with landlords, families, and contractors as needed.
Actively network with community service providers and partner agencies to locate programs and resources to support families. • Assess client needs and make referrals as appropriate.
Input client data into the Homeless Management Information System (HMIS). Generate client reports and issue financial assistance checks as necessary.
Establish and maintain weekly or bi-weekly meetings based on client assessments.
Attend all company-required training sessions.
Perform other relevant duties as assigned.
Bachelor’s degree in social work or 3-5 years of experience working within the homeless continuums
Crisis management experience is a plus.
Excellent written and verbal communication skills.
Exceptional ability to multi-task with strong organizational skills.
Proven track record of success in case management.
Prior experience and understanding of the causes of homelessness.
Experience working with landlords, local rental markets, and/or housing sales.
Ability to work effectively in a team-oriented environment.
Ability to work with and serve a diverse population, demonstrating respect and appreciation for diversity based on race, class, ethnicity, religion, gender, sexual orientation, and gender presentation.
Ability to work effectively with a highly diverse group of clients, co-workers, and colleagues.
