Essential Job Duties
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Provide timely international and domestic freight quotes
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Identify, schedule, and manage cost effective inbound & outbound shipments; handle required paperwork, and maintain data in the appropriate systems.
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Interface with sales, purchasing, customer service, order management, and transportation providers to ensure the smooth and timely flow of materials.
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Process international paperwork for orders; ensure all shipments are proactively expedited through customs and are imported /exported in accordance with customs compliance.
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Track inbound and outbound shipments, drop shipments, freight auditing, and customs compliance, ensuring all shipments are delivered within their schedule.
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Ensure adherence to all legal and regulatory freight requirements to ensure compliance
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Validate the accuracy of data received; perform quality checks of documents processed
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Notify management of issues, concerns and opportunities for improvement
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Identify service failures in a timely manner, and process credit requests with carriers
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Research missing or damaged freight and file claims accordingly
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Actively gather data and generate reports to analyze freight carrier performance and continually improve freight costs and processes
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Maintain clean and organized receiving and shipping areas
Competencies
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Demonstrated initiative and attention to detail/quality
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Action oriented and customer focused
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Excellent written and verbal communication skills
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Self-directed; able to overcome obstacles to meet deadlines
Experience
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4+ years of experience shipping or freight experience
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Experience in the IT field a plus
Education
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High school diploma; AA degree preferred
Software Requirements
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Proficiency with SAP and Microsoft Office (Outlook, Word, Excel, PowerPoint)
Physical Demands
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Ability to lift up to 35 lbs repetitively.
Position Type
Full-Time/Regular
FSLA
Non-exempt
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We are an Equal Opportunity/Affirmative Action Employer.
