Job Title: Retail Associate
Pay Rate: $11/hour
Employment Type: Full-Time, Hourly
Job Summary
Join our fast-paced thrift store retail team and help make a positive impact in the community. Retail play a critical role in keeping the store running efficiently by supporting the sales floor, processing donations, operating the register, and preparing merchandise for sale. This position requires a strong sense of urgency, attention to detail, and the ability to keep up with daily production and customer service demands.
Essential Duties and Responsibilities
- Provide friendly, respectful, and efficient customer service to shoppers and donors
- Operate the cash register with accuracy and speed; handle cash, credit, and transactions appropriately
- Maintain awareness of customer flow and respond quickly during busy periods
- Receive, unload, and sort donated items with care and efficiency
- Inspect, tag, price, and hang clothing according to production and floor standards
- Prepare merchandise for the sales floor by meeting daily production and stocking goals
- Stock and rotate merchandise on racks, shelves, and displays throughout the day
- Recover and straighten sales floor continuously to maintain a clean, shoppable environment
- Assist with fitting rooms and answer customer questions as needed
- Load and unload carts, trucks, and merchandise bins
- Follow safety, loss prevention, and operational procedures at all times
Qualifications
- Strong customer service and cashier skills or willingness to learn
- Ability to work with speed, focus, and a sense of urgency in a high-volume thrift retail setting
- Comfortable performing repetitive tasks such as hanging, sorting, tagging, and stocking items
- Ability to multitask and shift priorities quickly throughout the shift
- Dependable with good attendance and time management skills
- Ability to stand, walk, bend, reach, and lift up to 30 pounds regularly
- Retail, cashier, warehouse, or production experience is helpful but not required
- High school diploma or equivalent preferred but not required
Work Environment & Physical Requirements
- Thrift store retail and production environment with moderate noise
- Requires extended periods of standing and movement
- Frequent lifting, pushing, pulling, and repetitive hand motions
- Regular attendance and punctuality are essential
Why Join Us?
- Full-time hours with steady pay
- On-the-job training provided
- Supportive, team-oriented workplace
- Opportunities to build retail, cashier, and production skills
- Meaningful work that supports the community
- We are an equal opportunity employer and provide reasonable accommodations for individuals with disabilities.
