The Digital Transformation team is seeking a highly motivated and talented team member to join the Delta Cargo team to manage technology applications across the organization. The selected candidate will be responsible for building the vision and roadmap for applications within their portfolio. The candidate will manage applications through backlog prioritization/grooming, defining requirements, writing user stories and production releases, leveraging a cross-functional team of business and IT experts.
Summary of responsibilities (not comprehensive of all tasks):
- Build and manage a roadmap for key applications that supports the overall cargo strategy
- Work closely with Salesforce administrators, developers, and external partners to drive delivery from discovery through release
- Continuously identify opportunities for automation, simplification, and optimization across Salesforce workflows
- Function as the primary liaison between the business and IT by:
- Creating/managing backlog prioritization for each application to execute the roadmap in partnership with the business and IT
- Lead backlog grooming, sprint planning, and release management
- Writing user stories of prioritized backlog items in partnership with the business and IT
- Coordinating production releases, including project management and change management when applicable
- Measuring the return on investment / impact of each development
- Provide support and translate business issues into clear requirements, user stories, and prioritized roadmaps
- Ad hoc project management of strategic initiatives to support cargo strategy
- Development of executive materials covering project management updates, critical project paths, assessment of primary and secondary impacts to Delta Cargo for system delivery and key recommendations to drive success
