Overview
We are seeking a highly organized, detail-oriented Case Manager/Paralegal to join our growing law firm. This position plays a vital role in supporting attorneys and clients throughout every stage of the legal process (including Litigation through trial), ensuring efficient case management, accurate documentation, and exceptional client service. We are looking for a motivated professional who demonstrates strong leadership skills, takes initiative, and thrives as a dynamic team player in a fast-paced, collaborative environment.
The ideal candidate is compassionate, proactive, and capable of managing multiple priorities in a fast-paced legal environment. You will work closely with clients who have experienced injuries and losses, helping guide them through the legal process while supporting our attorneys in obtaining the best possible outcomes. This is an excellent opportunity for an individual who is passionate about helping others and wants to build a rewarding career in personal injury law.
Key Responsibilities
- Manage personal injury case files from intake through settlement or litigation.
- Serve as a primary point of contact for clients, providing regular updates and ensuring a positive client experience.
- Obtain and organize medical records, billing records, insurance information, wage-loss documentation, and other evidence supporting personal injury claims.
- Communicate with insurance adjusters, medical providers, experts, and opposing counsel as directed.
- Assist attorneys with drafting correspondence, demand packages, pleadings, discovery responses, and other legal documents.
- Manage a small team of Legal Assistants and staff to achieve efficient and successful outcomes for clients and their cases.
- Review and summarize medical records, accident reports, and other case-related materials.
- Track treatment progress, case deadlines, court dates, and filing requirements.
- Conduct legal and factual research using Westlaw, LexisNexis, and other research platforms.
- Prepare case summaries, chronologies, and settlement support materials for attorney review.
- Maintain organized electronic and physical case files while ensuring confidentiality and compliance with firm procedures.
Preferred Qualifications
- Previous experience in personal injury law, insurance claims, medical records review, or litigation support strongly preferred.
- Understanding of personal injury case management, including pre-litigation and litigation processes.
- Experience obtaining and analyzing medical records and billing documentation.
- Familiarity with insurance claims, settlement negotiations, and demand preparation is highly desirable.
- Proficiency with Microsoft Office Suite and legal research platforms such as Westlaw and LexisNexis.
- Experience with case management software such as MyCase or similar systems.
- Excellent written and verbal communication skills.
- Strong organizational skills, attention to detail, and ability to manage multiple deadlines.
- Professional, empathetic, and client-focused approach.
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Work from home
Work Location: Hybrid remote in Albuquerque, NM 87106
