Description
As a Manager on Duty you are a key player in the operations of your school and an integral part of the management team. You will have the opportunity to build unique relationships with customers and staff. In this team centered role you will be able to successfully grow and mentor employees while highlighting your coaching and leadership skills. This position includes front desk work, employee supervision, marketing, and swimming instruction.
Responsibilities
- Respond to all customer inquiries in a manner that supports SafeSplash’s mission, vision, and values.
- Perform customer registrations and class scheduling which includes responding to all customer registrations in a manner that supports SafeSplash’s mission.
- Possess mastery of all swim school policies and procedures in order to consistently communicate and fairly administer those policies and procedures.
- Ability to do office work, front desk work, and swim instruction.
- Maintains accuracy, security and integrity of all customer records including personal, financial, and class information.
- Works closely with other management staff in development and implementation of customer registration and billing functions.
- Required to be friendly and courteous at all times.
Other Duties
Performs other duties as assigned by management.
Requirements
Required:
- A demonstrated passion for working with kids and their families.
- Exceptional customer service skills.
- Strong computer and communication skills.
- Ability to work weekday afternoons and evenings as well as weekends.
- Ability to work effectively in a team environment.
- Leadership skills and the ability to motivate, supervise, and develop staff.
- Lifeguard certification (or the ability to acquire upon hire).
Strongly Preferred:
- Previous swim instruction experience is preferred.
- Current CPR. We will provide training if not currently certified.
- Experience with marketing.
- Experience working with children.
- Training in the SafeSplash® curriculum will be provided.
Hours
Part-time position
Compensation and Benefits
- A Company Culture of trust and support that you won’t find anywhere else
- Paid training in the SafeSplash Curriculum
- SafeSplash® Brands Curriculum Certification
- SafeSplash® pays at or above market wages, commensurate with experience
- Quarterly Bonuses tied to performance
- Flexible Hours
- Free Swim Lessons for immediate family of employees
- Multiple Career Growth Tracks
- Health Insurance for Employees
- Personal Time Off
Pay: $25.00 - $27.00 per hour
Work Location: In person
