Responsibilities:
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Register and assign rooms to guests
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Confirm phone and online reservations
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Respond to guest needs, requests, and complaints
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Collect payment from departing guests
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Keep records of occupied rooms and guests
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Communicate pertinent guest information to designated departments
Qualifications:
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Previous experience in customer service, front desk service, or other related fields
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Ability to build rapport with guests
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Strong organizational skills
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Excellent written and verbal communication skills
Job Type: Full-time
Job Types: Full-time, Part-time
Benefits:
Schedule:
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8 hour shift
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Evening shift
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Holidays
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Overnight shift
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Weekends as needed