The Receptionist/ Administrative Assistant is the first point of contact for residents and guests visiting our management office and provides administrative support to the various departmental functions occurring within the management office.
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Superior organizational, interpersonal, and timemanagement skills, detailoriented, efficient, multitasker, flexible, and eager to learn.
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Greet residents entering the management office professionally and courteously.
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Provide office support with all daytoday administrative functions such as answering the phones, resolving resident issues, taking memos, generating and mailing reminder notices and waivers, managing and distributing daily correspondence.
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Manage resident requests and all incoming work orders needing repairs, assign and distribute work to the appropriate maintenance staff, schedule inspections, repairs, etc. with residents.
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Daily followup with residents and vendors to schedule and confirm repair appointments.
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Schedule resident appointments.
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Work closely with Property Manager and Building Managers on violation mitigation repairs.
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Coordinate extermination services with the vendor and tenant.
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Scan rental payment checks.
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Other assignments as directed by the supervisor.
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High School Diploma or equivalency.
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2+ years of comparable administrative work experience in Property Management.
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2 years in Customer Service focused role, preferred.
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1 year in a Front Desk focused role, preferred.
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Experience with Microsoft Outlook, Word, Excel.
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Proficiency in Site Compli, Yardi, and RentCafe, RealPage preferred.
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Detailoriented with the ability to multitask and maintain organization in a fastpaced environment.
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Bilingual in Spanish, required.
Our company is a full-service, solution-driven real estate company with unmatched expertise in building, acquiring, preserving and managing affordable housing throughout New York City. By transforming the built environment to create new housing opportunities, our company seeks to empower the residents who call our properties home and stabilize the neighborhoods in which we operate.
