Stor-N-Lock Self Storage, with 24 locations in the western U.S., has an opening in Salt Lake City, UT for a Store Manager to oversee all aspects of a state-of-the-art storage facility. We are looking for driven, motivated self-starters that enjoy building rapport with customers and solving their storage needs. This position is in a great retail sales environment without the retail hours!
At Stor-N-Lock Self Storage, the role of the Store Manager is an integral part of creating a comfortable and welcoming environment for our customers, providing a clean and safe place to work, and connecting with our customers to identify their needs and to surpass their expectations. Stor-N-Lock Self Storage is looking for people that have a high level of engagement, the ability to adapt to a variety of customer personalities, and the desire to love what they do with the utmost integrity. If this sounds like you and want to join a great organization, then we look forward to hearing from you!
Responsibilities
Successful Store Managers achieve financial objectives by:
- Managing cash with precision and balancing receipts, conducting collection efforts, posting payments and processing daily bank deposits accurately and timely as well as maintaining accurate records.
- As a Store Manager you’ll oversee assistant managers to maximize property performance. Showing and leasing self-storage and parking spaces.
- You will handle customer inquiries (whether by telephone or in person)
- You will have the opportunity to recommend and implement aggressive off-site marketing programs based on competitor information and your own great ideas.
- Our Store Managers consistently provide excellent customer service by welcoming customers in a friendly and professional manner.
- Our customers are what makes our business possible. You will get to build a dedicated customer base by providing great customer experiences and surpassing customer expectations.
- You will get the opportunity to sell high quality retail merchandise such as boxes, locks, tape and other moving/packing supplies.
- Fortunately, our Store Managers aren’t stuck inside an office all day. They enjoy working outdoors. Store Managers spend about half of their time out on the property walking and tending to the facility to ensure it is kept to a high cleanliness standard. This includes cleaning units, sweeping, mopping, changing light bulbs and other general maintenance duties.
- Successful Store Managers are required to perform at a high level with minimal supervision, but also are team oriented.
- As a store manager you will manage the day to day operations of the business by utilizing industry specific software.
What We’re Looking For
We want great people—those who stand out in retail, property management, or other customer-focused sales environments:
- Proven sales and customer service skills with a track record of building relationships and exceeding expectations.
- Leadership experience supervising and developing others (strongly preferred).
- Energetic, outgoing, adaptable personality that can connect with all types of customers.
- Minimum 2 years of customer service/sales experience; retail or restaurant management background is highly valued.
- Strong computer skills and high attention to detail (especially with cash handling and records).
- Ability to perform light maintenance and work outdoors comfortably.
- High School diploma or GED required; college education is a plus.
- Valid driver’s license and reliable transportation.
- Must be able to pass a background check.
Important notes: This is a smoke-free and pet-free property (no pets allowed on site for on-site managers).
What We Offer
- Competitive salary + performance bonuses (tied to occupancy, revenue, and collections).
- Health insurance compensation.
- IRA retirement program with company match.
- Paid vacation and sick leave.
- On-site apartment (significant value and convenience - NO PETS ALLOWED/NO SMOKING ALLOWED).
- A supportive company culture that rewards initiative, integrity, and results.
- Opportunities for growth within a multi-location organization.
If you’re a self-starter who takes pride in running a clean, profitable operation and creating great customer experiences, we want to hear from you.
Apply today with your resume and a brief note about why you’d be a great fit for this Store Manager role at Stor-N-Lock Self Storage in Salt Lake City.
We look forward to meeting motivated leaders who are ready to build something great with us.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 5 years (Preferred)
- Property management: 5 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
