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Location: Willis Knighton North
Department: Discharge Lobby
Schedule: Monday through Friday, 8-hour shifts
Position Summary:
The Licensed Practical Nurse (LPN) in the Discharge Lobby plays a vital role in ensuring patients leave the hospital with clarity, confidence, and compassion. This position focuses heavily on discharge education, coordination of care, and creating a positive final experience for patients and families. The ideal candidate is detail-oriented, patient-focused, and brings a high level of professionalism and kindness to every interaction.
Key Responsibilities:
Provide clear, thorough discharge education to patients and families, including medications, follow-up appointments, and care instructions
Reinforce physician and RN discharge plans to ensure patient understanding and compliance
Collaborate with nurses, providers, case management, and support staff to facilitate timely and safe discharges
Answer patient questions and address concerns with patience and empathy
Ensure all discharge documentation is complete, accurate, and compliant
Assist with coordination of transportation and post-discharge needs as appropriate
Maintain a welcoming, calm, and organized discharge environment
Promote a culture of teamwork, respect, and excellent customer service
Qualifications:
Current Louisiana LPN license in good standing
Previous acute care or med-surg experience preferred
Strong communication and patient education skills
Ability to multitask and manage patient flow efficiently
Positive attitude and team-oriented mindset
Must demonstrate professionalism, compassion, and the ability to work well with all team members
What We’re Looking For:
We are seeking someone who leads with kindness, communicates effectively, and contributes to a positive team environment. This role requires someone who can connect with patients during a critical transition while also working collaboratively with a diverse group of staff. Getting along with others, supporting the team, and maintaining a respectful workplace are essential.
Location: WK Medical Center - 1 · Discharge Lobby
Schedule: Full-Time, Day, Monday-Friday
